I just want to say to the lady who has delivered the bulk of this course: everything you said is pure gold! I have gone back and listened many times to your videos while doing UX research for my portfolio project. I think on every replay I have found something of value to take away. Thanks you for making this course. Also want to point out something that I think could be improved: there is no coverage of how to write/note down "business requirements". I found that writing something like a Vision statement from Unified Process was extremely helpful. In the initial client meeting for discussing these, I took along index cards and Sharpies and built a little storymap of the main features (a bit like the Customer Journey Map in the course) and discussed user types (to be expanded into personas later) as well as high level goals. Being able to scribble jointly on cards for goals, personas and features while arranging them into a map led to a greate conversation and a good Vision statement and secondary research. The latter yielded a nice demographic profile of the target audience which informed my UX Research goals.

The UX design process is a structured approach to creating user-friendly experiences, which involves five key stages. The first three stages are Empathize, Define, and Ideate.

During the Empathize stage, designers conduct research and collect data to understand the user's needs and behavior. This stage is critical to developing a deep understanding of the user and their challenges.

In the Define stage, designers use the insights gained during Empathize to define the problem they are trying to solve. They create a clear problem statement, which serves as the foundation for the rest of the design process.

The Ideate stage is where designers brainstorm and generate lots of ideas to solve the problem. The goal is to produce as many ideas as possible, without worrying about their feasibility.

Overall, the Empathize, Define, and Ideate stages are crucial to the success of the UX design process. By taking the time to understand the user, defining the problem, and generating creative solutions, designers can create experiences that truly meet the needs of their users.

I recently completed the second of the UX Design course, and it has been an incredible learning experience. Led by Coursera, the course's well-structured curriculum and engaging teaching style kept me captivated throughout. Starting with the basics and progressing to advanced topics like user research and interaction design, each module built upon the previous one seamlessly. What truly set this course apart was its emphasis on hands-on experience. With practical projects and peer reviews, I could apply the theories to real-world design challenges, while the focus on user-centered design principles reinforced the core aspects of effective UX design. The comprehensive course materials, interactive quizzes, and a supportive community in the discussion forums made this an invaluable investment for my UX design journey. I can confidently say that I feel much more equipped to tackle UX challenges after completing this course, and I highly recommend it to anyone looking to enhance their UX design skills.

"I just finished the Google UX: Empathize, Define and Ideate course and I am incredibly impressed with the quality of the content. The course gave me a solid understanding of the fundamental principles of user experience and how to apply them in practice.

The focus on empathy was especially valuable to me as I learned to see users as human beings with unique wants, needs, and frustrations. The definition process also helped me focus on the key issues that need to be resolved to achieve a successful user experience.

The ideation process was very practical and helped me come up with a lot of creative ideas to address the identified problems. The course also included a wealth of tools and resources that allowed me to put what I had learned into practice.

In general, I would recommend this course to anyone who is interested in learning about UX and how to apply it in practice. It was a great asset to my career and has significantly enhanced my approach to product design.".

"Start the UX Design Process: Empathize, Define, and Ideate" is an excellent course for beginners looking to delve into the world of UX design. The course provides a comprehensive overview of the essential steps involved in the design process, focusing on empathizing with users, defining problems, and generating innovative ideas. One of the highlights of the course is its practical approach, offering hands-on activities and real-world examples to reinforce key concepts. The instructors are knowledgeable and engaging, making the learning experience enjoyable and accessible for learners of all levels. Overall, "Start the UX Design Process: Empathize, Define, and Ideate" is a valuable resource for anyone interested in UX design. It provides a solid foundation for further exploration in this exciting field. Highly recommended!

Course Two focuses on the early stages of the UX design process—empathizing with users, defining problem statements, and generating creative ideas. Through engaging lessons and hands-on activities, learners gain practical experience conducting user research, creating empathy maps, and developing user stories. These skills help new designers uncover genuine user needs and frame them in a way that guides meaningful design solutions. The course also emphasizes ideation techniques and best practices for brainstorming. By teaching how to capture and refine ideas, Course Two encourages designers to explore multiple potential solutions before narrowing down the best options. Overall, it provides a solid foundation in user-centered thinking and problem-solving—essential building blocks for any aspiring UX professional.

I found this course to be excellent. The information is clear and concise, and the exercises are practical and useful for putting what you have learned into practice. What I liked most about the course was the number of practical exercises. The exercises helped me better understand the theoretical concepts presented in the course. Additionally, they allowed me to develop my UX design skills. Another thing I liked about the course is that the information is up-to-date. The course includes information on the latest trends in UX Design, which makes it even more valuable. Overall, I recommend this course to anyone who wants to learn about UX Design. The course is a great way to acquire the skills necessary to start a career in this area.

Overall, the "Start the UX Design Process: Empathize, Define, and Ideate" course appears to be a comprehensive introduction to the fundamentals of user experience (UX) design. The course covers the essential steps in the UX design process, including empathy, definition, and ideation, and provides practical tools and techniques for each step. The course material is well-organized and easy to understand, making it accessible to both beginners and more experienced designers. The course is also interactive, engaging and informative. The instructor is knowledgeable, and provides clear explanations and examples. I recommend this course to anyone interested in learning more about UX design and how to apply it in practice.

The course "Start the UX Design Process: Empathize, Define, and Ideate" provides a comprehensive introduction to the fundamental principles and techniques of UX design. It effectively guides learners through the initial stages of the design process, emphasizing empathy, definition, and ideation as essential pillars of user-centered design. One of the course's strengths lies in its emphasis on empathy, highlighting the importance of understanding users' needs, behaviors, and pain points. The course provides valuable insights into various research methods and techniques for gathering user data, enabling learners to develop a deep understanding of user perspectives.

This course focused on the first three phases of the 5 Phase Design Thinking Process: (1) Empathize, (2) Define and (3) Ideate. IGoogle provided an excellent curriculum and the instructor was a good presenter. Anyone taking this course will understand and have experience crafting: Empathy Maps, Personas, User Stories, User Journey Maps, Problem Statements, Hypothesis Statements, Value Propositions, How Might We’s, Crazy Eights and Competitive Audits.  I enjoyed considering important topics along the way like accessibility, and how psychology and human factors influence design. I look forward to the next course in the series.

I would suggest that it will be great if there is a seperate section to download the templates like, storyboard template,case study, usability study templates, etc. so that I can use them whenever I want to make a document. I could not find unless I go back to classes and find them if I need.

Other than that I loved this course, everything is to the point and so smooth learning experience. This is the best online course I have taken, it made self study so wonderful , the instrcutions were so clear and easy to follow and interesting at the same time. Everthing is so well thoughtful classes and assignments are great too!

This course is a great follow-up to the foundation course in this program. While the first course slowly gave you an idea of the world of UX, this course delves deeper into it by bringing us into the whole design cycle and teaching us the most important parts of UX design: empathizing with the user, defining the problem and ideating solutions.

I highly recommend beginners to pay most attention to this course as understanding this course really helps you move through the next several courses comfortably. The instructor was great in this too, taking time to enunciate all words in a careful and understandable way.

5/5

I want to this opportunity to express my gratitude to Coursera for rare opportunity given to me and financial aid granted to me to undertake these courses. I have so far completed the Foundation to User Experience Design and Start the UX Design Process: Empathize, Define and ideate. And I have applied for the third phase of the courses.

While, sincerely appreciated the awarded certificate for the completed courses, I want to passionately appeal that my full be reflected on my certificate i.e JOSEPH OLAWALE JOHN as against Joseph John that is the certificate.

Thank you for your understanding.

Joseph Olawale John

This course is on the way to being an excellent way to learn UX design research and thinking. One of the effective aspects of the course design is that for each graded project, there is first a practice project with a detailed exemplar. The only downside of this course is the community aspect. There are so many threads with posts, it's hard to keep track of where you've posted in the past. As far as I know, there isn't an easy way to see if anyone has replied to your posts. I could just be missing this feature, but if it were more obvious, I don't think this would be an issue.

Greetings, Kindly respond to the following: In the peer review grading rubric there could be an error in the wording as below, please check and advise.: Peer graded Assignment: Weekly Challenge 3 (and also in Weekly Challenge 2) For 1 pt and 2 pts the criteria is the same "At least one feeling was identified for all actions" This feedback channel is not allowing jpg image showing snippet of screen shot of above error, if you advise an email then I can send it. Best regards, Madu Email: farmermadu@gmail.com https://www.linkedin.com/in/maduraibharani

Review: The ideate phase is where creativity and innovation come into play. By generating and exploring a variety of ideas, designers can find novel solutions and approaches that may not have been initially apparent. The Empathize, Define, and Ideate phases are foundational in the UX design process. They ensure that the design is user-centered and effectively addresses real problems. By thoroughly understanding users, clearly defining the problem, and generating a range of ideas, designers can create solutions that are both innovative and impactful.

This was a lot of fun. I'm glad I took this course since it helps me put what I've learned in past classes into perspective, practice, and a broader view of the UX designer work. On several instances, I fell into a deep flow, the clock ticked away, and the day faded into night. There were many tough moments of bewilderment and weariness since combining education with a full-time work is a struggle in and of itself, the duties demand a huge dose of imagination, and it's nothing new that creativity and sleepiness don't get along.

Overall, this course is one of my favorite because it provides a lots of practical research methods. Competitive audit is great and practical research method that you can use it from today. At the same time, the research activity was very time consuming, probably it took about 2 hours for me to complete, although the review process was very light. I would suggest to make more steps to complete the research so that you can have more review steps each time. Having said that, this course is great.

Love all this:

- variety of video content + readings + practice quizzes + practical exercises + interactive exercises - peer-reviewed assignments help you get ideas from what others have written - great video and sound quality - links to extra, optional readings - transcripts and closed captions are spelled correctly / grammatically correct - videos sometimes interrupted with a quick course-related question to make sure you're still paying attention - practice quizzes show how you can improve

Almost everything I liked in this course. Ideation, Brainstrom design ideas by sketching, How Might We Exercise, Crazy Eights Exercise, and also the audit report. All of these were so engaging and new to me that I was very involved in all of the exercises. The most challenging thing for me was to create an audit report, as the definition of my project is something not too complex and also somewhat unique. The way they've taught this part of the entire course is really easy and understandable.

the 2nd course in this programme, first i learned a lot about starting three stages empathize, define, ideate. diving deep into the design process made me to feel conscious about what i am going to deal in this journey. and next a very special thanks to GOOGLE COURSERA for educating me with such intriguing, interesting, and enjoyable experience while learning UX DESIGN. thank you very much for bringing this kind of structure and pattern (lectures, readings, activities, quiz) into reality!!!!

This course by Google is excellent and very thorough. In general, it's incredibly well designed and as a UX Design course is quite a pleasant experience as a user. They vary the learning between short videos, pop quizzes, short internal readings, optional outside readings and hands on peer-graded projects. I'm learning a lot. This feels like an incredibly fun and effective way to learn a whole new skill set. I highly recommend this course to anyone looking to get into UX Design.

The "Start the UX Design Process: Empathize, Define, and Ideate" is an excellent introduction to the UX field, providing practical skills for entry-level roles. It focuses on empathizing with users, defining their needs, and ideating solutions. The course is led by experienced Google UX designers, offering hands-on activities that mirror real-world scenarios. Ideal for beginners, it equips you with the necessary skills to start your UX design journey and build a solid portfolio.

I've learned so much from this program. UX design is really much harder than I expected when I started this course. So much human psychology, people's relation, thinking, speech, and writing skills involved.... I especially appreciate the well-thought out program with the bite size lessons that allow us to learn gradually in our own speed. Thank you Google. The visual aid within each lesson and instructors' friendly tone and encouragement are also greatly helpful to learn.

The information is concise, clear and delivered to ensure full confidence of complete comprehension. The information is designed and delivered to ensure no mater how you learn, you grasp the information and are able to apply it in real time. I absolutely love this course and know it's the best decision I made to break into the IT field. It compliments my BA and Masters degrees phenomenally. I'm excited to get into the workforce and put this information to work.