Skills you'll gain: Marketing Channel, Consumer Behaviour, Point of Sale, Customer Analysis, Promotional Strategies, Marketing Strategies, Marketing Communications, Digital Marketing, Product Marketing, Retail Store Operations, Merchandising, Sales Strategy, Visual Merchandising, Customer Engagement, Digital Transformation, Market Analysis, E-Commerce, Social Media Marketing

Skills you'll gain: Timelines, Product Demonstration, Marketing Materials, Presentations, Sales Presentations, Marketing Design, Project Design, Value Propositions, Team Oriented, Data Sharing

Skills you'll gain: Natural Language Processing, Self Service Technologies, Usability, Human Computer Interaction, Security Requirements Analysis, Artificial Intelligence, Service Level

Skills you'll gain: Generative AI, Personalized Service, Customer Service, ChatGPT, Customer Engagement, Customer Insights, Customer Communications Management, Service Improvement, Business Ethics, Natural Language Processing, Operational Efficiency, Machine Learning

Skills you'll gain: Content Strategy, Content Marketing, Social Media Content, Marketing Strategies, Content Creation, Email Marketing, Digital Marketing, Brand Strategy, Advertising, Web Analytics and SEO, Performance Measurement, Business-To-Consumer, Target Audience, Key Performance Indicators (KPIs), Customer Engagement, B2B Sales

Skills you'll gain: Google Sheets, Data Sharing, Google Cloud Platform, Spreadsheet Software, Big Data, Data Import/Export, Data Analysis, Data Presentation, Real Time Data

Skills you'll gain: Product Lifecycle Management, Product Development, Content Marketing, Product Management, Content Management, Product Strategy, New Product Development, Product Marketing, Brand Strategy, Marketing Channel, Strategic Marketing, Revenue Management

Skills you'll gain: Service Level Agreement, Service Level, Service Management, Performance Measurement, Vendor Contracts, Customer Service, Supplier Performance Management, Cloud Services, Performance Metric, Managed Services, Client Services, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Stakeholder Engagement, Negotiation, Communication

Skills you'll gain: Facebook, Social Media, Social Media Management, Social Media Marketing, Personalized Service, Customer Communications Management, Business Correspondence, Customer Service

Skills you'll gain: Hospitality Management, Guest Relations, Hospitality, Customer Service, Leadership, Personalized Service, Customer Complaint Resolution, Verbal Communication Skills, Talent Management, Customer Insights, Consumer Behaviour, Corporate Sustainability, Experience Design, Customer Engagement

Skills you'll gain: Business Strategy, Business Planning, Recruitment, Event Management, Portfolio Management, Business Management, Entrepreneurship, Professional Networking, Business Marketing, Booking (Sales), Value Propositions, Marketing Strategies, Branding, Target Market

Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Retention, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making, Goal Setting, Needs Assessment