Skills you'll gain: Generative AI, Personalized Service, Customer Service, ChatGPT, Customer Engagement, Customer Insights, Customer Communications Management, Service Improvement, Business Ethics, Natural Language Processing, Operational Efficiency, Machine Learning

Skills you'll gain: Google Sheets, Data Sharing, Google Cloud Platform, Spreadsheet Software, Big Data, Data Import/Export, Data Analysis, Data Presentation, Real Time Data

Skills you'll gain: Hospitality Management, Guest Relations, Hospitality, Customer Service, Leadership, Personalized Service, Customer Complaint Resolution, Verbal Communication Skills, Talent Management, Customer Insights, Consumer Behaviour, Corporate Sustainability, Experience Design, Customer Engagement

Skills you'll gain: Service Level Agreement, Service Level, Service Management, Performance Measurement, Vendor Contracts, Customer Service, Supplier Performance Management, Cloud Services, Performance Metric, Managed Services, Client Services, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Stakeholder Engagement, Negotiation, Communication

Skills you'll gain: Business Strategy, Business Planning, Recruitment, Event Management, Portfolio Management, Business Management, Entrepreneurship, Professional Networking, Business Marketing, Booking (Sales), Value Propositions, Marketing Strategies, Branding, Target Market

Skills you'll gain: Facebook, Social Media, Social Media Management, Social Media Marketing, Personalized Service, Customer Communications Management, Business Correspondence, Customer Service

Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Retention, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making, Goal Setting, Needs Assessment

Skills you'll gain: Dashboard, Interactive Data Visualization, Data Presentation, Tableau Software, Data Visualization Software, Exploratory Data Analysis, Data Analysis

Skills you'll gain: Marketing Planning, Marketing, Digital Marketing, Strategic Marketing, UI/UX Strategy, Digital Content, Marketing Strategies, E-Commerce, Marketing Communications, Social Media Marketing, Content Marketing, Search Engine Optimization, Content Creation, Advertising, Marketing Analytics, Brand Awareness, Web Analytics and SEO, Consumer Behaviour, Influencing, Customer Engagement

Skills you'll gain: Unsupervised Learning, Regression Analysis, Exploratory Data Analysis, Time Series Analysis and Forecasting, Data Analysis, Statistical Analysis, Data Science, Data Mining, Machine Learning, Predictive Modeling, Classification And Regression Tree (CART), Supervised Learning, Data Quality, Anomaly Detection, Feature Engineering, Dimensionality Reduction, Random Forest Algorithm

Skills you'll gain: Event Planning, Canva (Software), Event Management, Digital Content, Content Creation, Graphic Design, Social Media, Marketing Collateral, Product Design, Social Media Marketing

Skills you'll gain: Active Listening, Enthusiasm, Social Skills, Interpersonal Communications, Cultural Diversity, Writing, Professional Development, Professionalism, Business Communication, Empathy, Communication, Diversity and Inclusion, Verbal Communication Skills, Constructive Feedback, Brand Awareness