MS
Dec 25, 2022
I am satisfied with the course and the material that was presented. I liked the fact that the teachers were actually employees at Google and had firsthand knowledge of being an IT Support Specialist.
SD
May 16, 2020
I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!
By Bryan A H S
•Sep 21, 2020
Muy, pero muy educativo el curos, excelente, bien detallado y dan todas las herramientas basicas y necesarias para desarrollarme como IT Support Specialist
By Mohit S
•Aug 19, 2020
I really loved it!!!!! Google is teaching you and making you familiar with what actually happens in the real world. That there is a world out of the books.
By Raghav R
•Aug 9, 2020
Great Introduction to IT. Someone with really no knowledge of IT prior to completing this course will surely be hooked and continue with the next courses.
By Anyaorah C C
•Jul 2, 2020
This is very good course for IT support beginners, i have learn a lot, Thanks to google and coursera team. your people are wonderful keep up the good work.
By Giovanna L G C
•Jun 30, 2020
Excellent course for people that wants to know the basics of IT. I think it helps to build a foundation for people that haven't been involved in IT at all.
By Susannah L
•May 19, 2020
More sensitive to gender and race issues than I anticipated. There was even a question about what to do when someone will only speak with the male IT tech.
By Sharia C
•May 9, 2020
I am so excited to see what the future holds for me in my role in the big world of IT! This course is the perfect launch pad to start from...thanks Google!
By Willard R S
•Apr 24, 2020
The course was very helpful in discussing theory and abstraction in a manner that made it very easy to internalize and apply in the real world environment.
By Erick l d C Q C
•Apr 9, 2020
I found the course to be very very helpful and I'm looking forward to studying the other ones
It was truly one of the best online courses I have ever done
By Kawika G
•Mar 2, 2020
Very interactive and informational course that goes into detail about the basics of Information Technology, the field, and what to expect when entering it.
By David C
•Feb 26, 2020
This course was easy to follow, and navigate. It wasn't too difficult to learn the material, and the people teaching the course made it easy to understand.
By Aly-khan R
•Jan 11, 2020
Really great as a foundation to build on, hopefully this is a beginning of my career in IT, its not tough if you put in the time. I did this is a few days!
By Suzie P
•Jan 2, 2020
This course is very "down to the earth" compared to other computer science courses offered by universities. Google's practical perspective helped me a lot.
By Mwene M
•Dec 25, 2019
Just by completing week one of this course am already having the feeling to jump into the field of IT, i have learnt more and all steps are explained well.
By Syed O Y H
•Nov 2, 2019
A Well prepared fundamental course which helps in understanding the IT field of the world today. I would be more happy if basics of MAC OS was taught here.
By Jacob R
•Oct 12, 2019
Very good general overview of the various components within IT. Excited to start learning more about these elements and dig into the more in-depth courses!
By Amrit R
•May 2, 2018
I was scared to start a course in IT with no background. This course is for anyone who wants to understand the basics of IT and want to start career in it.
By Nick B
•Apr 5, 2018
Good teachers from the field itself that explain the material really well. Using good explanations and cases to help you understand the world of IT better.
By Steve P
•Apr 4, 2018
I have worked in support role many years ago, and was a bit rusty. This course was an excellent refresher, in some cases it filled in gaps in my knowledge.
By Lukasz G
•Mar 7, 2018
Great course and I learned a lot. Does not feel like a robot talking to you and all the videos and instructors were very personable and easy to understand!
By Erica A N
•Feb 20, 2018
I am extremely excited by how much I already learned in week 1. Information is laid out in a comprehensive manner that is easily understood and explained.
By sugeiry h
•Jan 7, 2025
I'VE LEARNT VALUABLE INFORMATION RELATED TO THE BASICS CONCEPT AND PROCCESS IN THE IT FIELD, IN A VERY ORGANIZED COURSE AND WITH WELL TRAINED INSTRUCTORS.
By Brock M
•Dec 19, 2024
Very good course, with great information, I did this between quarters of my Computer Science and it was a great alternative to comprehend the information.
By Cezar R M T
•Mar 14, 2024
There are abit of misspelled text on some of the contexts, might require some content editing, otherwise every lecturer was great and very understandable.
By Blake E
•May 24, 2023
I was already familiar with the course material so I can't comment on it's difficulty, but everything was well explained, well organized, and entertaining