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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,631 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

DP

Mar 6, 2018

Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.

PL

Aug 2, 2020

excellent, the content contemplates fundamental concepts in many areas, allowing participants to have a clear and general view of the world of it support regardless of prior knowledge. Congratulations

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2801 - 2825 of 10,000 Reviews for Technical Support Fundamentals

By David B

Jul 6, 2020

A nicely paced introduction to the world of IT. The diverse team of instructors provide a very good introduction to the fundamentals - if interested in IT, and not sure where to start, this is a great place.

By Saketh V

Jun 12, 2020

This course teaches the A-Z to help you get started with computing and learn about the IT field and how it works. Also, if you already know about IT, this course will help you brush up all your fundamentals.

By BRIAN C S

Apr 25, 2020

I learned many things in this course. It was absolutely fun and I really enjoyed it. I hope there would be a Certification of Completion or a free voucher to exam as well :) Godbless and stay safe as always.

By Benjamin H

Mar 24, 2020

Great introduction to the topics of IT and technical support. I learnt many new things about computers, networks, customer service all in one course. I'm looking forward to the next courses. 100% recomended.

By Larry D B

Sep 30, 2019

I found this course of very interesting I learned quite a bit also learn the about the areas where I'm lacking where I can better serve my customers at my current job in in my future jobs thank you very much

By Jeffrey P

Aug 29, 2019

It was an easy course to follow along with. The interactivity in the middle of the videos was a great way to keep focused make sure I understood what was being discussed. The labs were also fun to work with.

By Jenson

Sep 15, 2018

No fluff, contains all the essentials to get you ready for the an entry-level career in IT~

Personally, I love it and highly recommend it to those who are considering to hop-on the bandwagon Y(^o^) Y

By An N

Mar 7, 2018

It was a good introduction so far. I was a bit concerned that the material was going to be "over my head," but the teachers were encouraging and the questions weren't something that need to be stressed over.

By Caitlin L

Feb 1, 2018

Great course, really enjoyed the content and material. Learned quite a bit. There were a few bugs in the labs and quizzes that should be worked out for future class participants but otherwise a great course.

By Kamil F

Dec 17, 2024

This course is great for someone new to IT or anyone already in this field. I learned many new things and already implemented them at work. Really recommend it to anyone who wants to learn the basics of IT.

By Shareef S

Sep 14, 2023

AWESOME COURSE! This provided great fundamentals and a great overview of what it would be like as an IT Support Specialist. I also enjoyed Week 6 where it teaches about troubleshooting and customer service.

By Kieran D

Jul 22, 2023

This was an excellent, concise and rounded hands on exposure course to Technical Support Fundamentals. It definitely covered major areas like laptops, desktops and mobile devices. I am happy that I did it.

By Al D

May 28, 2023

This was a very interesting, enjoyable, easy-to-follow, and informative course. It provided me with an excellent introduction to the IT world, so I became excited to learn more and maybe work in this field.

By Kharim R G O

Nov 21, 2022

Es un curso excelente, ya que parte desde lo más básico. Y, si ya se tiene cierto conocimiento, se dan detalles que es bueno refrescar. Todo de una manera dinámica, ordenada e interesante. Muchas gracias :)

By Saqib H

Jun 7, 2022

This is a well-developed course, Anyone unfamiliar wtih computers should definitely take it because even tho I already knew the basics and advanced stuff as well but amazingly I still found some new topics.

By Idara U

May 20, 2022

Wonderful course, easy to learn and follow through. I like all the examples presented, it wasn't a mistake to take this course. I'm hoping to apply all the skills acquire in real life situations, thank you.

By Akshit M

Jan 28, 2022

Its the best course to getting started with IT and learn about how Operating Systems and Computer Network fits best in IT. It also involves guiding through the how variety of great careers IT can offer you.

By Alex D

Jan 15, 2022

The Google IT Support Course is Amazing! Now that I have been introduced to the technical support fundamentals I am eager and excited to start the next courses for the "Google IT Support Course". Thank You!

By Madhurendra K

Oct 26, 2021

This course is really amazing for the Technical Suppor and any computer related field. I'm a Cyber security person and took this course. For this helped me a lot get success in my carrier. Thanks to Google.

By Wilson K

Aug 22, 2021

This is the best course ever. Whether you are an absolute beginner or already in the industries. This course showed some major basic concepts and skill iI meedneed to be successful in the world of ICT. 👏👏

By erol u

Apr 30, 2021

This course provides a very good base for a person who thinks to work in IT support. Topics are discussed and taught in a balanced way. All necessary and fundamental information is given by the instructors.

By Arthur S M

Mar 25, 2021

I really enjoyed going through this course. Although I have been working in support for more than 10 years now, I had a lot of new things to learn and adopt into practice. I look forward to my next course.

By Sagir M S

Jan 28, 2021

This is the very interesting course I have ever seen. This course ignites my passion to learn more about IT. I am sure after completing letter courses I can land myself in a job as an IT support specialist.

By ELENI S

Dec 30, 2020

Thank you very much for this amazing course. It's a great course to start your journey as an IT support specialist and learn the fundamentals in computing. It is great for a beginner and it helped me a lot.

By Alfonso R Z R

Dec 29, 2020

Amazing introductory course, it begins with the history of computers and finishes with troubleshooting, the most amazing part of the course is when the engineer builds up a computer from scratch. Thank you.