MS
Dec 25, 2022
I am satisfied with the course and the material that was presented. I liked the fact that the teachers were actually employees at Google and had firsthand knowledge of being an IT Support Specialist.
SD
May 16, 2020
I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!
By Brian W
•Aug 10, 2020
This course was a nice review for things I went to school for and actually had something new for me already! I look forward to the remainder of this program!
By SMIT S
•Jul 14, 2020
THIS COURSE GIVES MANY INFORMATION ABOUT COMPUTER AND ALSO TEACH US TO INSTALL SOFTWARES . FROM MY OPINION THIS COURSE IS BEST FOR BEGINNER OF COMPUTER ENG..
By Devansh C
•Jul 14, 2020
Well created course. Very easy to understand for beginners. Especially giving access to Qwiklabs is one of the amazing practical scenario provided by Google.
By Vidhan G
•Jul 1, 2020
This is an awesome course to start off your journey in the field of IT support. I would definitely recommend this course for all the beginners in this field.
By ferrella f
•Jun 28, 2020
I really enjoyed this courses and all given labs and exercises everything was perfect good start for those welling or aiming to pursue a career in IT support
By K S
•Jun 16, 2020
This was an awesome course with all fundamentals covered beautifully laying a solid foundation for the next courses in this orofessional certificate program.
By Saqib A
•Jun 3, 2020
Feeling awesome ! This knowledge have already boost my confidence. I am keen to learn and experience more that is offered in this very course. Thank you all.
By Jeremy R
•Apr 27, 2020
Excellent presentation and delivery of crucial fundamentals to It in general as well as how they directly apply to support positions throughout the industry!
By Manish K
•Apr 9, 2020
I love it and gain knowledge. I thank Google and Coursera for giving me this course. It is the best course I have not seen yet.
Thank You Google and Coursera!
By Sushrut S
•Feb 24, 2020
The course was amazing ! I learnt some new aspects of IT in this course. Looking forward to complete all the courses and expecting to work with Google soon !
By David M G
•Jan 17, 2020
This is a great course for someone who's just starting their career in IT.
Wish this could have been available when I was starting my career a few years ago.
By Jason M K
•Jan 4, 2020
It's a good, short, and quick introduction to tech. support and the rest of the courses to be taken to earn a certificate for Google IT Support Professional.
By Yu Z (
•Nov 27, 2019
What inspired me most is week 6's course, really made me thinking of my interaction skill with my co-workers, my users, even my friends and families! Thanks!
By Jacob L
•Nov 25, 2019
Great start to this program! I already knew a lot of this information, but it was a good refresher course and it made me excited to continue on this journey.
By Allison R
•Oct 25, 2019
Amazing! Gives you a great base understanding of what the IT support area has to offer. From the history of computers, to best practices of customer service.
By Anjel I S
•Sep 11, 2019
Good explanations of basic fundamentals that we easy to follow. It both reinforced what I already knew and schooled me on things I thought I knew but didn't.
By Scott M B
•May 16, 2019
I felt that this course was presented in a easy to learn manor at a good pace to keep it moving and I was able to stop and take additional notes as I needed.
By Erhizee A
•Mar 14, 2019
An interesting and useful experience. a great place to start and grow in the industry. Compliments to all involved in putting the course together. Well done!
By Jose G
•Sep 25, 2018
A good quick course. If you already have some knowledge of computers you will breeze by, but at the same time you will learn something new. Great experience.
By Glenn F
•Jun 14, 2018
I have really enjoyed this course! This course does a good job of starting you off on the fundamentals. If you know nothing about IT this is a great starter.
By Chuck R
•Mar 10, 2018
I really enjoyed taking this class. The way you broke down the secession made it easy for me to understand. Looking forward to the next part of this program.
By Sharon H
•Feb 9, 2018
I really liked it but the course platform stalled. I could not do anything else for a long time so I quit for a couple of weeks because it would not clear. I
By Danial R
•Feb 21, 2025
This was a good starting course I found that will help provide a good backbone for new IT techs and a good refresher for those who are already in the field.
By Mayara S C
•Jun 17, 2024
Excelente curso e metodologia! Estou indo para meu segundo curso em especializacao em Suporte e muito animada com tudo que a plataforma tem me proporcionado
By Nate F
•Apr 26, 2023
Enjoyable, makes it basic enough for anyone to learn, but still gives really good information and shows examples of how to do things they are teaching about