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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,750 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JO

Dec 8, 2022

Such an interesting course. The course materials and videos are all easy to understand and explanatory. I learnt a lot which would add value to my career, and I will make good use of this opportunity.

SD

May 16, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

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4701 - 4725 of 10,000 Reviews for Technical Support Fundamentals

By Efrey G A

Nov 2, 2020

A veces creemos que todo está aprendido y no es así, este solo fue el de fundamentos y ya estoy animado a continuar con los otros cursos. Gracias a todos.

By Shambhavi B

Oct 10, 2020

It was very good experience learning with Google. I hope the next courses are also as informative and amusing as this one. Keep the good work up. Cheers!

By Mohammad S R

Aug 26, 2020

In one word Fantastic course, really loved the hands on labs on cloud with practical knowledge base links helped to gain in depth understanding on basics.

By Paul

Aug 23, 2020

Very good course. Teaches fundamentals for how computer works using binary systems, building a computer, networking and customer support responsibilities.

By Prajwal K A

Aug 5, 2020

Great course to get started to know about computers and how they work. Understand how internet works and a small introduction to the job as an IT support.

By Eduardo R J

Aug 5, 2020

I thought I knew a lot about computers, I was wrong. taking this course taught me so much. I would take this course all over again I enjoyed it very much.

By Vinícius M B d A

Jul 31, 2020

Technical Support Fundamentals is a great course for those interested in basic computing concepts and those interested in working in the IT support field.

By Abraham P K

Jun 11, 2020

Purely interesting. I love the fact that experts in the industry and the instructors. It makes one appreciate and know that he is learning the real thing.

By Teja K G

May 27, 2020

Great Course. Thanks GOOGLE, Coursera and The National Institue of Engineering for providing me a opportunity to take course that help me build my career.

By Angelo T

May 11, 2020

It was a great course and I really enjoyed it. I was able to comprehend the basic information and feel better prepared to advance my knowledge. Thank you!

By Deleted A

Feb 1, 2020

I enjoyed this course and if the courses coming up are like this one I will be learning a ton of information. Thank you for putting these courses together

By Ludek V

Nov 28, 2019

The course has been great so far, all the people who are teaching are very nice, smart and professionals and that makes it really atractive.

Thank you all!

By O. O

Nov 26, 2019

The lectures were highly educative and delivered in a very simple, easy to understand manner. I can't wait to start on the remaining parts of the package.

By Ramon G D C P J

Nov 17, 2019

Great introduction course! I hope this course is always available as it is a great resource to come back to for constant refresher on the subject matter.

By Melanie R

Nov 4, 2019

Perfect course for a complete beginner. Everything was explained well and I could move at a pace that was comfortable for me and worked with my schedule.

By Frederick E M S J

Nov 4, 2019

This course has taught me so much and I am grateful that I stumbled upon it! I recommend this 100% to any and everyone interested in the IT support field.

By Abeer A Y S A

Nov 2, 2019

There is amazing ,helpful,interesting course , i like all subject on it and all teachers , teachers are simply explain content , thank you for everything.

By Adrian

Jul 17, 2019

Exelente curso, da las bases de lo que se vive un dia a dia de soporte tecnino, y comienzas a aprender un poco de como conectarte a servidores en la nube.

By Jessica D

Feb 19, 2019

I very much enjoyed this course! its details were great and the instructors were fabulous and brought so much to the course. excited to dive into course 2

By Deleted A

Nov 30, 2018

Great course if you are starting on the IT world! Some concepts are basics, but there are lots of cool things that I didn't know about and I learned here.

By Chad S

Mar 14, 2018

A great start to the Google IT Support Engineer course series on Coursera! It is an overview of what is to come, and nothing more and nothing less. Enjoy!

By Elijah M

Dec 11, 2024

A very informative certificate course. It covers all the basics you need to begin. If you have been in the field for awhile, it may be too simple though.

By Jay L

Nov 26, 2024

Great course! I’m already an IT professional and as such it didn’t take me long (at all) to complete but the material was clear, concise and informative.

By Derek L

Jan 30, 2024

I little slow and simple as a start but it makes a great entry point for everyone and I can respect that its goal is to bring everyone to the same level.

By Emmanuel V

Oct 7, 2023

Great insight and introduction to IT field! Very pleased with the passion put forth from the staff involved in creating a fun and informative curriculum.