Basics of IT support role have been covered in this course and I am looking forward for more into details topics that will be covered in next modules.

Very education and helped me learn new things such as how to troubleshoot with a user and using proper customer services techniques to build rapport.

Awesome fundamentals that can actually help your learning and research path for career in IT as a student and or a First entry IT Support Specialist.

it was an amazing course really enjoyed every bit of it

i am looking forward to expand my ski set

with the knowledge i have obtained from this course

This course made it so much easier for me to focus on tasks than any class I took in college, and retaining the knowlege was made way easier as well.

This course is a great place to start if you're only just starting out but also a great refresher / review of core competencies for IT Support roles.

THE COURSE WAS VERY EDUCATIONAL AND INFORMATIVE WITH THE LATEST IT CONTENT, THANKS GUYS, I'M EXCITED AND LOOKING FORWARD TO STARTING THE NEXT MODULE.

Este curso me forneceu uma compreensão básica e clara da importância da profissão do suporte de TI. Estou ansioso para continuar o restante do curso.

I thought this course was very informative a gave a spetrum of knowledge to help somone determine if this is the right option for their career goals.

This course gave me the needed foundation on IT support, the learning process has been simplified and made flexible for a better learning experience.

I liked this course very informative as an introduction to computers and it's operating systems.

It was really cool learning how to build a computer.

This course was amazing, the instructors very knowledgeable, I gained a lot of knowledge from this course and can not wait to continue my IT journey

Technical Support Fundamentals is very usefull course for beginners and thos who working IT .All subjectes are very intresting and simple langugaes .

It is a great introductory course if you want to get involve in the IT field. I absolutly loved it and enjoy it. It is very well done and structured.

This course is pretty straight forward and informs you of the aspect of being a IT in the field. I'm very pleased with the information in this course

As a begginer in IT I have learned so much from this first course. I can't wait for the next one. This platform ease revolutionary! Thank you Google.

Rich with information and simple way to deliver complex things, easy to understand, enjoyed a lot while learning new skills, Thanks for being awesome

This was a great overview of what IT support is fundamentally all about I look forward to the next course to dive in deeper, to the linux side of it.

Really good instructors. I like the pop-up quizzes that come up in the videos to get you to stop and think, and reflect over the information provided

Thank you google for the opportunity im going to take what you've taught me and hopefully be able to be a IT support specialist one day in the future

It was a nice journey. I have some ideas about computer networking but this course makes me thirsty to know more about this sector. Thank you google.

I got to learn and relearn about computers and the programs that are being used. They even showed how to build a computer with all of its components.

Un curso excelente que me ha permitido recordar cosas que ya había aprendido y conocer nuevos elementos importantes para mi carrera en soporte de TI.

It is the most amazing course I have attended!! I feel so much happy and had fun throughout the exploration. Thankyou all teachers for your efforts!!

I really appreciate the methods for teaching. A combination of video, text, quick questions and quizzes, along with the labs, it is really enjoyable.