Chevron Left
Back to Start the UX Design Process: Empathize, Define, and Ideate

Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
16,125 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

MG

Sep 10, 2022

I love this course! Personally, it took me longer than I thought to complete each challenge, but I loved each step, especially the ideation and research part! I already want to start the next course!

AC

May 11, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

Filter by:

676 - 700 of 2,865 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Winner O

•

Feb 20, 2023

This course is very detailed and it was simplified in a way that is very easy to understand

By Nguyen T N G

•

Oct 11, 2022

Easy to follow and providing fundamental background ^^ Thank you for providing this course

By Charles E

•

Oct 8, 2022

Really gives a clear concise information on how to empatize with users, define and ideate.

By Job E

•

Sep 14, 2022

Very interesting and captures all the knowledge I needed to know to get going in UX Design

By Ijaz A

•

Jun 21, 2022

An outstanding learning experience; would recommend it to everyone interested in the field.

By Jaswanth R b

•

Jul 13, 2021

The course was quite detailed and very beginner friendly , the concepts are clear , its fun

By Rafael d S M

•

Apr 13, 2021

Amazing experience. I've learned so much during this course. Highly recommend for everyone.

By Anania B

•

Mar 25, 2025

Thank you! for this course. it so much help full to understand real world with UX concept.

By Serina H

•

Jun 21, 2023

Really enjoyed being able to conduct research and compile information for our own project!

By Maria K

•

Apr 18, 2023

I have learned alot for this course . thoroughly taught me the concepts of UX designing !

By Jegapriya A

•

Mar 12, 2023

Researching is fun with Google UX design process. I enjoyed this course and learned a lot.

By OLONADE M

•

Nov 19, 2022

The course broadening my knowledge and let me know that users is designers major priority.

By Christopher P

•

Mar 21, 2022

Thanks Emily! Great course. I learned a lot and it is amazing just how much was covered.

By Arpana K

•

Mar 3, 2022

Only Google can teach you in a way that make you wonder where have you been all this time!

By Aanchal C

•

Jun 3, 2021

Very clearly structured course. Very very helpful in providing a path to junior designers.

By Jhanixion M L V

•

May 20, 2021

I'm in love of this course, it's a challengue for me and i'm really learning more about UX

By Ashutosh M

•

Aug 21, 2024

Complex topics broken down into bite-sized, easy to digest chunks of videos and articles.

By Paola C

•

Jun 17, 2023

The content of this course is very complete, I like how the activities help you practice.

By Tasrif R

•

Mar 20, 2022

I am over the moon . I have learned a lot from the course. thanks to Google and Coursera.

By Thảo Đ

•

Oct 31, 2021

I feel so happy to see peer comments and help me improve my work. Thank you guys so much.

By Saqib A

•

Jun 12, 2021

One of the finest course I have done which expand in User research, competitive analysis.

By Hina y H y

•

Jan 29, 2025

Fantastic job, this course covers each and every topic that is necessary in ux journey

By CASTILLO, A N R

•

Dec 11, 2023

Thanks a lot! I've learned many things that would be really useful for my future career.

By Soumashree M

•

Apr 22, 2023

Very detailed and amazing course. I learnt a lot of skills. Thanks to Google & Coursera.

By Onyinye O

•

Jul 18, 2022

This course is so easy for any beginner to learn the ropes and ground work of Ux design