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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
16,125 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

MG

Sep 10, 2022

I love this course! Personally, it took me longer than I thought to complete each challenge, but I loved each step, especially the ideation and research part! I already want to start the next course!

AC

May 11, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

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2801 - 2825 of 2,865 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Lauren Z

Mar 2, 2022

I put a lot of effort in the discussion posts but don't even get notified when people reply. Its a bit discouraging.

By Lakshmi D

Sep 14, 2022

i ve completed all assignments. but it still showing that an assignemnt is left for me. it shows as 98% complete.

By Jeunise N

Feb 17, 2022

Course could be much more organized. Certain things didn't make sense to introduce first. That's all. Thank you.

By Lahari M

Dec 28, 2021

Learned a lot of good concepts but the course work itself seemed redundant and out of scope for a UX designer

By Natalie O

Apr 25, 2022

I was expecting Google to cover more in-depth into Human factors and User psychology into this course.

By Robin S C

Jun 15, 2022

Learned good stuff and saw how companies can empathize with us users to create better products.

By Ibrahim H

Jul 18, 2022

to the point but need more Vedios with real examples from big companies implemntatiom scanioros

By Kirti S

Oct 9, 2021

The course is very lenghty. Online courses need to be short and presise to keep the enthusiasm.

By Nardsama “ R

Jan 17, 2024

Some exercises from the earlier modules aren't clear enough. It got quite frustrating.

By Hosams n

Mar 18, 2023

need it more brief than frequently repeated information

And we want to move faster

By Matthew R

Jun 15, 2022

Way too much work for such simple concepts. Mainly the competitive audit reports.

By R R

Jul 20, 2024

Amplify the voice of video creators. I can't hear exactly what they are saying.

By Fiona C

Dec 28, 2021

too many repeated contents throughout video and readings, could be simplified.

By napoleão g b

Feb 24, 2025

LINHA DO TEMPO DO CURSO AS VEZES CONFUSA O ALUNO AS VEZES SE PERDE ONDE PAROU

By Lalu T N

Nov 1, 2021

I don't know why persona is always explained in every course.

By Nathan T M

Sep 21, 2023

the peer test are not fun at all please just give quizes

By Indigo H

Oct 6, 2021

Someone needs to work on Coursera's UX...it's lacking.

By Neeti S

May 27, 2023

The cource is intersting and deep in knowlege

By Ronald I Q

Mar 2, 2025

Understand the importance but felt too long

By Sifleen k

Mar 10, 2023

the last project took quite a lot of time!

By Nifemi D A

Jun 3, 2024

Needs more practice and less theories.

By Hank W

Aug 21, 2022

The competitive audit was a headache

By Fabian Y

Jun 7, 2022

Great course, you can learn so much

By Aamir A J

Feb 27, 2023

It Was quite lengthy course

By Bashiru A A

Oct 20, 2023

Well designed course.