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Results for "telephone skills"
The Hong Kong University of Science and Technology
Skills you'll gain: Target Audience, Business Analysis, Business Communication, Communication Strategies, Communication, Analysis, Strategic Communication, Business Writing, Media and Communications, Vocabulary, Verbal Communication Skills, Writing, Language Learning, Grammar
Skills you'll gain: Dashboard, Data Visualization Software, Plotly, Data Wrangling, Data Visualization, Exploratory Data Analysis, Data Cleansing, Jupyter, Matplotlib, Data Analysis, Pandas (Python Package), Data Manipulation, Seaborn, Data Transformation, Data Import/Export, Predictive Modeling, Web Scraping, Interactive Data Visualization, Automation, Python Programming
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Communication, Contract Management, Influencing, Planning, Decision Making, Ethical Standards And Conduct, Industrial and Organizational Psychology
University of Pennsylvania
Skills you'll gain: Active Listening, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Interpersonal Communications, Business Communication, Strategic Communication, Rapport Building, Goal Setting, Relationship Building, Non-Verbal Communication, Cooperation, Negotiation, Emotional Intelligence
- Status: Free
Coursera Instructor Network
Skills you'll gain: Active Listening, Non-Verbal Communication, Social Skills, Cultural Diversity, Conflict Management, Emotional Intelligence, Empathy, Interpersonal Communications, Leadership, Collaboration, Relationship Building, Communication, Self-Awareness
Tecnológico de Monterrey
Skills you'll gain: Interpersonal Communications, Social Skills, Negotiation, Communication, Assertiveness, Strategic Decision-Making, Emotional Intelligence, Business Communication, Constructive Feedback, Empathy, Active Listening, Conflict Management, Verbal Communication Skills, Cultural Diversity, Relationship Building, Employee Performance Management, Intercultural Competence, Rapport Building, Decision Making, Communication Strategies
Skills you'll gain: Independent Thinking, Professionalism, Verbal Communication Skills, Communication, Language Learning, Interpersonal Communications, Social Skills, Communication Strategies, Grammar, General Networking
University of Washington
Skills you'll gain: Negotiation, Proposal Writing, Presentations, Verbal Communication Skills, Persuasive Communication, Event Planning, Business Writing, Peer Review, Business Correspondence, Meeting Facilitation, Communication Strategies, Public Speaking, Professional Networking, Data Visualization, Setting Appointments, Writing, Business Planning, Business Communication, Telephone Skills, Marketing
Skills you'll gain: Organizational Skills, Stress Management, Goal Setting, Personal Development, Customer Complaint Resolution, Telephone Skills, Technical Communication, Independent Thinking, Professional Development, Customer Service, Personal Care, Customer Inquiries, Verbal Communication Skills, Product Knowledge, Professionalism, Planning, Communication, Language Learning, Vocabulary, Telecommuting
Akamai Technologies, Inc.
Skills you'll gain: SQL, Linux, Endpoint Security, Database Management, HTML and CSS, Incident Response, Relational Databases, Network Security, Database Systems, Vulnerability Scanning, Linux Administration, Linux Servers, Routing Protocols, OSI Models, Responsive Web Design, Hypertext Markup Language (HTML), Application Development, TCP/IP, Scripting, MySQL
Johns Hopkins University
Skills you'll gain: Shiny (R Package), Rmarkdown, Exploratory Data Analysis, Regression Analysis, Leaflet (Software), Version Control, Statistical Analysis, R Programming, Data Manipulation, Data Cleansing, Data Science, Statistical Inference, Predictive Modeling, Statistical Hypothesis Testing, Data Visualization, Plotly, Machine Learning Algorithms, Interactive Data Visualization, Probability & Statistics, Knitr
In summary, here are 10 of our most popular telephone skills courses
- Business English: Basics:Â The Hong Kong University of Science and Technology
- Applied Data Science:Â IBM
- Customer Service Fundamentals:Â Knowledge Accelerators
- Successful Negotiation: Essential Strategies and Skills:Â University of Michigan
- Improving Communication Skills:Â University of Pennsylvania
- Active Listening: Enhancing Communication Skills:Â Coursera Instructor Network
- Leadership and Negotiation Skills: Tecnológico de Monterrey
- Low Intermediate English: Calls & Messaging:Â Voxy
- Business English Communication Skills:Â University of Washington
- English Language Skills A2-B1 CEFR: Low-Intermediate:Â Voxy