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Results for "personalized service"
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interpersonal Communications
Skills you'll gain: Cloud Computing Architecture, Peripheral Devices, Cloud Services, Cybersecurity, Computing Platforms, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Cloud Platforms, Encryption, Data Storage, Cyber Attacks, Software Development Life Cycle, Networking Hardware, Application Development, Information Technology, Cloud Computing, Databases, Computer Hardware, Computer Systems
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Analysis, Customer Insights, Marketing Analytics, Generative AI, Target Audience, Personalized Service, Marketing, Marketing Strategies, Marketing Effectiveness, Advertising Campaigns, Customer Engagement, Content Creation, Data-Driven Decision-Making, Consumer Behaviour, Digital Content, Artificial Intelligence
Vanderbilt University
Skills you'll gain: Generative AI, ChatGPT, OpenAI, Personalized Service, Artificial Intelligence, Expense Management, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Digital Transformation, Business Process Automation, Expense Reports, Innovation, Test Case, Scenario Testing, Solution Architecture
- Status: Free
Vanderbilt University
Skills you'll gain: Medical Science and Research, Biostatistics, Electronic Medical Record, Bioinformatics, General Medicine, Pharmacy, Medical Records, Clinical Research, Clinical Data Management, Pharmaceuticals, Health Care, Life Sciences, Patient Treatment, Statistical Analysis
University of Illinois Urbana-Champaign
Skills you'll gain: Food and Beverage, Life Sciences, Anatomy, Medical Science and Research, General Science and Research, Analytics, Planning, Data Collection
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
University of Minnesota
Skills you'll gain: Taxonomy, Spreadsheet Software, Machine Learning, Predictive Analytics, Data Mining, Persona Development, Information Architecture, Statistics, Algorithms, Java
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
Skills you'll gain: Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Personalized Service, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies
In summary, here are 10 of our most popular personalized service courses
- Customer Service Fundamentals: Knowledge Accelerators
- CVS Health Call Center Customer Service: CVS Health
- CVS Health Retail Customer Service: CVS Health
- Information Technology (IT) and Cloud Fundamentals: IBM
- GenAI for Personalized Marketing at Scale: Coursera Instructor Network
- OpenAI GPTs: Creating Your Own Custom AI Assistants: Vanderbilt University
- Case Studies in Personalized Medicine: Vanderbilt University
- Putting the Personal in Personalized Nutrition: University of Illinois Urbana-Champaign
- Preparing for Your Call Center Customer Service Role: CVS Health
- Introduction to Recommender Systems: Non-Personalized and Content-Based: University of Minnesota