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Results for "customer intelligence"
Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Effectiveness, Marketing Channel, Email Marketing, Marketing Communications, Target Audience, Persona Development, Marketing Analytics, E-Commerce, Search Engine Optimization
University of California, Irvine
Skills you'll gain: Business Writing, Negotiation, Stakeholder Management, Project Performance, Business Correspondence, Creative Problem-Solving, Problem Solving, Conflict Management, Concision, Project Risk Management, Editing, Brainstorming, Decision Making, Creative Thinking, Project Management, Project Planning, Risk Analysis, Emotional Intelligence, Scope Management, Relationship Building
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Analysis, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, A/B Testing, Target Audience, Marketing Strategies, Marketing Planning, Customer Insights, Advertising, Sales Process, Regression Analysis, Forecasting, Data Analysis, Key Performance Indicators (KPIs)
Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Process Analysis, Business Analysis, Project Management, Business Requirements, Presentations
Skills you'll gain: Data Collection, Marketing, Marketing Analytics, Google Analytics, Digital Marketing, Application Programming Interface (API), Personally Identifiable Information, Marketing Strategies, Web Analytics, Information Privacy, Regulation and Legal Compliance, Facebook, Data-Driven Decision-Making, Advertising
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
University of California, Davis
Skills you'll gain: Active Listening, Emotional Intelligence, Empathy, Relationship Building, Communication Strategies, Social Skills, Personal Development, Stress Management, Self-Awareness, Interpersonal Communications, Professional Development, Adaptability
Johns Hopkins University
Skills you'll gain: Rmarkdown, Exploratory Data Analysis, Version Control, Statistical Analysis, R Programming, Data Manipulation, Data Cleansing, Data Science, Data Visualization, Statistical Programming, Ggplot2, Dimensionality Reduction, Data Visualization Software, Data Integration, Knitr, Data Analysis, Data Import/Export, General Science and Research, Data Sharing, Statistical Reporting
Rutgers the State University of New Jersey
Skills you'll gain: Competitive Intelligence, Competitive Analysis, Market Intelligence, Management Consulting, Business Strategy, Business Intelligence, Business Analytics, Market Analysis, Benchmarking, Data Analysis, Performance Analysis, Trend Analysis, Variance Analysis, Key Performance Indicators (KPIs), Financial Analysis
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
In summary, here are 10 of our most popular customer intelligence courses
- Customer Understanding and Digital Marketing Channels:Â Unilever
- Project Management & Other Tools for Career Development:Â University of California, Irvine
- Customer Centricity as Competitive Advantage - Jagdish Sheth:Â Kennesaw State University
- Improving Customer Retention:Â Coursera Instructor Network
- Data Analytics Methods for Marketing:Â Meta
- SAP Customer Engagement and Discovery:Â SAP
- Marketing Analytics Foundation:Â Meta
- Customer Service Fundamentals:Â Knowledge Accelerators
- Emotional and Social Intelligence:Â University of California, Davis
- Data Science: Foundations using R:Â Johns Hopkins University