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Results for "customer engagement"
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
Starweaver
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Process Mapping, Customer Engagement, Customer Service, Business Strategies, Customer Success Management, Customer Retention, User Experience, Target Audience, Customer Communications Management, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability
Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Process Analysis, Business Analysis, Project Management, Business Requirements, Presentations
Northwestern University
Skills you'll gain: Social Media Marketing, Marketing Strategies, Social Media Strategy, Social Media, Content Marketing, Marketing Effectiveness, Marketing Design, Customer Engagement, Content Creation, Target Audience, Digital Marketing, Lead Generation
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Coursera Project Network
Skills you'll gain: Facebook, Target Audience, Social Media Marketing, Content Marketing, Goal Setting, Social Media Strategy, Social Media, Marketing, Marketing Planning, Customer Engagement
Duke University
Skills you'll gain: Agile Product Development, Customer Insights, Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Relationship Management (CRM) Software, Value Propositions, Market Research, Business Process Improvement
Coursera Project Network
Skills you'll gain: Survey Creation, Customer Insights, Customer Analysis, Market Research, Research Design, Business Research
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Marketing Analytics, Consumer Behaviour, Real Time Data
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Insights, Customer Analysis, Generative AI, User Feedback, Customer Data Management, Personalized Service, Customer Engagement, Market Intelligence, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Artificial Intelligence
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Acquisition Management, Marketing Analytics, Branding, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Customer Retention, Marketing Effectiveness, Brand Loyalty, Brand Strategy
- Status: Free
Coursera Instructor Network
Skills you'll gain: Email Marketing, Personalized Service, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Customer Communications Management, Content Creation, Customer Engagement, Digital Marketing
Searches related to customer engagement
In summary, here are 10 of our most popular customer engagement courses
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Customer Relationship Management:Â Starweaver
- SAP Customer Engagement and Discovery:Â SAP
- Engagement & Nurture Marketing Strategies:Â Northwestern University
- Customer Service Fundamentals:Â Knowledge Accelerators
- Choosing a Facebook Post Type Based on Desired Engagement:Â Coursera Project Network
- Customer-Centric Innovation:Â Duke University
- Create a Customer Satisfaction Survey in Qualtrics:Â Coursera Project Network
- GenAI for Customer Communication:Â Coursera Instructor Network
- GenAI for Customer Insights:Â Coursera Instructor Network