Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "service improvement"
Macquarie University
Skills you'll gain: Professional Development, Self-Awareness, Personal Development, Leadership Development, Lifelong Learning, Adaptability, Willingness To Learn, Self-Motivation, Emotional Intelligence, Change Management, Goal Setting
Johns Hopkins University
Skills you'll gain: Patient Safety, Safety Training, Clinical Leadership, Nursing Practices, Continuous Quality Improvement (CQI), Risk Management, Infection Control, Clinical Research, Ethical Standards And Conduct
- Status: Free
National Taiwan University
Skills you'll gain: Revenue Management, Service Design, Financial Services, Service Management, Process Analysis, Innovation, Experience Design, Customer Analysis, Business Modeling, Platform As A Service (PaaS), Consumer Behaviour, Market Analysis
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
Yonsei University
Skills you'll gain: Hospitality Management, Hospitality, Customer Service, Customer Relationship Management, Healthcare Industry Knowledge, Product Marketing, Service Management, Innovation, Revenue Management, Business Marketing, Health Care, Capacity Management, Experience Design
University of Michigan
Skills you'll gain: Continuous Improvement Process, Education and Training, Curriculum Development, Program Evaluation, Community Development, Systems Thinking, Collaboration, Diversity Equity and Inclusion Initiatives, Teamwork, Data Collection
University of Florida
Skills you'll gain: Lean Methodologies, Patient Safety, Patient Flow, Scientific Methods, Medical Management, Health Systems, Process Improvement, Continuous Quality Improvement (CQI), Health Care, Capacity Management
Imperial College London
Skills you'll gain: Epidemiology, Continuous Quality Improvement (CQI), Health Administration, Health Systems, Health Care, Geographic Information Systems, Research Design, Data Visualization
Skills you'll gain: Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Personalized Service, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies
Imperial College London
Skills you'll gain: Qualitative Research, Continuous Quality Improvement (CQI), Quantitative Research, Statistical Visualization, Data Collection, Data-Driven Decision-Making, Statistical Methods, Data Analysis, Statistical Analysis, Time Series Analysis and Forecasting
University of Colorado Boulder
Skills you'll gain: Process Capability, Statistical Process Controls, Statistical Analysis, R Programming, Quality Control, Data Analysis, Probability & Statistics, Statistical Methods, Statistics, Data Transformation, Probability Distribution
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Retail Store Operations, Problem Solving, Professionalism, Verbal Communication Skills, Communication
In summary, here are 10 of our most popular service improvement courses
- Professional development: Improve yourself, always: Macquarie University
- Implementing a Patient Safety or Quality Improvement Project (Patient Safety V): Johns Hopkins University
- 服務模式的體驗、設計與創新:從痛點到賣點 (Experience, Design, and Innovation of Service Models: from Pain Points to Selling Points): National Taiwan University
- Preparing for Your Call Center Customer Service Role: CVS Health
- International Hospitality & Healthcare Services Marketing: Yonsei University
- Practicing Collaborative, Continuous Improvement: University of Michigan
- Fixing Healthcare Delivery 2.0: Advanced Lean: University of Florida
- Quality Improvement for Population Health: Imperial College London
- Effective Service Innovation by Design in Hotel Management : Starweaver
- Using Data for Healthcare Improvement: Imperial College London