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Results for "it service management"
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Client Services, Performance Metric, Service Improvement, Customer Support, Technical Support and Services, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, Communication
University of Geneva
Skills you'll gain: Portfolio Management, Wealth Management, Risk Management, Investment Management, Financial Market, Business Risk Management, Capital Markets, Investments, Market Liquidity, Asset Management, Performance Measurement, Market Dynamics, Environmental Social And Corporate Governance (ESG), Financial Planning, Derivatives, Finance, Equities, Financial Management, Performance Analysis, Business Ethics
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Revenue Recognition, Financial Statements, Data Presentation, Data Visualization, Accrual Accounting, Infographics, Cash Flows, Accounting Records, Financial Accounting, Data Collection, Tidyverse (R Package), Income Statement, Accounting, Data Processing, Business Valuation, Business Analytics, Data Quality, Asset Management, Analytics
University of Colorado Boulder
Skills you'll gain: Failure Analysis, Systems Engineering, Cost Management, Scope Management, Engineering Management, Requirements Management, Risk Management, Root Cause Analysis, Program Management, Project Design, Project Management, Contract Management, Work Breakdown Structure, Change Management, Project Documentation
Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Service Improvement, Performance Improvement, Service Design, Process Design, Business Process Improvement, Patient Flow, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Organizational Strategy, Health Care, Innovation, Change Management
University of Colorado System
Skills you'll gain: Computer Security, OSI Models, Systems Administration, Virtualization, Network Security, Information Technology, Information Systems Security, Enterprise Security, General Networking, Network Administration, Information Systems, Computer Networking, Virtual Machines, Computer Systems, Data Integrity
Skills you'll gain: Site Reliability Engineering, Cloud Infrastructure, Kubernetes, Application Performance Management, Google Cloud Platform, System Monitoring, Infrastructure As A Service (IaaS), Application Deployment, Identity and Access Management, Cloud Applications, CI/CD, Containerization, Cloud Computing, Cloud Security, Cloud Management, Service Level Agreement, Continuous Delivery, Safety Culture, Network Monitoring, Continuous Integration
- Status: Free
Icahn School of Medicine at Mount Sinai
Skills you'll gain: Healthcare Industry Knowledge, Health Care Administration, Health Care, Health Information Management and Medical Records, Medical Management, Electronic Medical Record, Information Technology, Regulatory Compliance, Technology Strategies, Patient Treatment, Interoperability, Emerging Technologies, Innovation
Rice University
Skills you'll gain: Project Scoping, Communication Planning, Cost Management, Scope Management, Project Schedules, Earned Value Management, Scheduling, Team Management, Quality Assurance, Stakeholder Management, Work Breakdown Structure, Risk Management, Organizational Structure, Procurement, Project Risk Management, Estimation, Project Documentation, Project Controls, Project Management, Project Management Life Cycle
Macquarie University
Skills you'll gain: Overcoming Objections, Influencing, Risk Management Framework, Persuasive Communication, Governance, Storytelling, Risk Management, Change Management, Organizational Change, Rapport Building, Meeting Facilitation, Conflict Management, Enterprise Risk Management (ERM), Business Transformation, Risk Analysis, Negotiation, Organizational Effectiveness, Stakeholder Management, Leadership, Process Management
University of Virginia
Skills you'll gain: New Product Development, Product Management, Agile Product Development, Innovation, Product Improvement, Ideation, Product Lifecycle Management, Customer Insights, Design and Product, Product Roadmaps, Product Design, Stakeholder Engagement, Customer Engagement, Data-Driven Decision-Making, Web Analytics, Product Testing, Business Modeling
University of Illinois Urbana-Champaign
Skills you'll gain: Organizational Change, Innovation, Change Management, Business Modeling, Technology Strategies, Product Lifecycle Management, New Product Development, Business Transformation, Technology Roadmaps, Product Development, Customer Insights, Organizational Strategy, Service Design, Business Strategy, Cross-Functional Team Leadership, Business Leadership, Digital Transformation, Customer Analysis, Organizational Structure, User Feedback
In summary, here are 10 of our most popular it service management courses
- Dell Technologies Customer Service for Technical Support: Dell
- Investment Management: University of Geneva
- Business Data Management and Communication: University of Illinois Urbana-Champaign
- Systems Engineering and Program Management: University of Colorado Boulder
- Introduction to Service Innovation and Management: Northeastern University
- Enterprise System Management and Security : University of Colorado System
- Preparing for Google Cloud Certification: Cloud DevOps Engineer: Google Cloud
- Health Care IT: Challenges and Opportunities: Icahn School of Medicine at Mount Sinai
- Engineering Project Management: Rice University
- Influencing: Storytelling, Change Management and Governance: Macquarie University