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Results for "service management"
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
University of Alberta
Skills you'll gain: Requirements Analysis, Agile Software Development, Agile Methodology, Kanban Principles, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Business Requirements, Sprint Planning, Software Development Methodologies, Project Risk Management, Software Development Life Cycle, Scrum (Software Development), Software Technical Review, Software Development, Product Management, Agile Project Management, User Story, Backlogs
University of Virginia
Skills you'll gain: Project Planning, Earned Value Management, Project Risk Management, Stakeholder Management, Risk Management, Project Management, Project Scoping, Project Schedules, Stakeholder Communications, Work Breakdown Structure, Dependency Analysis, Agile Methodology, Kanban Principles
Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Lean Six Sigma, Lean Manufacturing, Demand Planning, Procurement, Supplier Relationship Management, Manufacturing Operations, Forecasting, Process Improvement, Supplier Management, Operations Management, Purchasing, Supply Management, Operational Efficiency, Warehouse Management, Supply Chain Planning, Sales Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics
University of Illinois Urbana-Champaign
Skills you'll gain: Mergers & Acquisitions, Working Capital, Revenue Recognition, Financial Statements, Credit Risk, Accrual Accounting, Financial Analysis, Investments, Corporate Finance, Business Valuation, Financial Statement Analysis, Cash Flows, Accounting Records, Financial Accounting, Financial Management, Income Statement, Accounting, Business Ethics, Finance, Portfolio Management
Skills you'll gain: Project Management, Milestones (Project Management), Data Storytelling, Requirements Analysis, Project Scoping, Stakeholder Management, Project Planning, Project Documentation, Quality Management, Interviewing Skills, Communication
University of Illinois Urbana-Champaign
Skills you'll gain: Business Strategy, Organizational Change, Stakeholder Management, Organizational Structure, Corporate Strategy, Governance, Organizational Strategy, Team Building, Strategic Leadership, Conflict Management, Leadership Development, Organizational Leadership, Business Management, Organizational Effectiveness, Business Ethics, Team Management, Change Management, Decision Making, Teamwork, Strategic Thinking
Google Cloud
Skills you'll gain: Cloud Infrastructure, Application Deployment, Infrastructure As A Service (IaaS), Kubernetes, Database Architecture and Administration, MySQL, PostgreSQL, Identity and Access Management, Cloud Computing, Data Migration, Cloud Management, Cloud API, Oracle Databases, Databases, Cloud Storage, Network Infrastructure, Cloud Security, Cloud Applications, Google Cloud Platform, Database Administration
Google Cloud
Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Identity and Access Management, Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Infrastructure As A Service (IaaS), Cloud Applications, Cloud Security, Kubernetes, Cloud Computing, OAuth, Security Controls, Cloud Storage, Network Infrastructure, Containerization, Threat Management, Application Security, Virtual Private Networks (VPN), Data Security, Authorization (Computing)
University of Pennsylvania
Skills you'll gain: People Management, Financial Reporting, Financial Data, Financial Statements, Health Systems, Health Care Administration, Income Statement, Employee Performance Management, Financial Analysis, Performance Measurement, Key Performance Indicators (KPIs), Business Metrics, Decision Making, Organizational Change, Program Evaluation, Health Care, Organizational Structure, Performance Analysis, Healthcare Industry Knowledge, Medicare
Skills you'll gain: Cloud Infrastructure, Kubernetes, Google Cloud Platform, Identity and Access Management, Infrastructure As A Service (IaaS), Containerization, Cloud Applications, Cloud Management, Load Balancing, Cloud Engineering, Infrastructure as Code (IaC), Virtual Machines, Cloud Computing Architecture, Cloud Computing, Cloud Storage, Data Storage, Application Deployment, Docker (Software), Network Infrastructure, Cloud Services
- Status: Free
Deep Teaching Solutions
Skills you'll gain: Learning Strategies, Time Management, Willingness To Learn, Mental Concentration, Creativity, Self-Discipline, Stress Management, Self-Awareness, Adaptability
In summary, here are 10 of our most popular service management courses
- Introduction to Customer Service: CVS Health
- Software Product Management: University of Alberta
- Fundamentals of Project Planning and Management: University of Virginia
- Supply Chain Management: Rutgers the State University of New Jersey
- Financial Management: University of Illinois Urbana-Champaign
- Capstone: Applying Project Management in the Real World: Google
- Strategic Leadership and Management: University of Illinois Urbana-Champaign
- Google Cloud Database Engineer: Google Cloud
- Security in Google Cloud: Google Cloud
- The Business of Health Care: University of Pennsylvania