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Results for "customer support automation"
- Status: [object Object]
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Productivity Software, Information Systems Security, Multi-Factor Authentication
Coursera Project Network
Skills you'll gain: Test Automation, Test Tools, Automation
University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Customer Engagement, Generative AI, Customer Service, Business Marketing, Customer Insights, Customer Support, Target Audience, Performance Analysis, Performance Improvement
Amazon Web Services
Skills you'll gain: Root Cause Analysis, Customer Relationship Management, Relationship Management, Problem Management, Verbal Communication Skills, Amazon Web Services, Communication, Cloud Solutions, Customer Service, Technical Support, Cloud Computing, Automation, Generative AI, Innovation
- Status: Free
Automation Anywhere
Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Scripting, IT Automation, Process Analysis, Business Workflow Analysis, Scripting Languages, Process Management, Front Office, Scalability, Microsoft Excel, Data Validation
Google
Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Product Roadmaps, Sprint Retrospectives, Employee Coaching, Team Management, Cross-Functional Collaboration, Prioritization
Coursera Project Network
Skills you'll gain: Lead Generation, Email Marketing, Marketing Automation, Google Sheets, Application Deployment, Real Time Data
Skills you'll gain: Loyalty Programs, Customer Retention, Customer Relationship Management, E-Commerce, Customer Service, Marketing Automation, Professional Networking, Marketing Analytics, Digital Marketing, Product Improvement, Customer Insights, Performance Analysis, Analytics, Interviewing Skills, Data-Driven Decision-Making
- Status: [object Object]
Google
Skills you'll gain: Storyboarding, Wireframing, UI/UX Research, Responsive Web Design, User Experience Design, Design Thinking, User Research, Information Architecture, Figma (Design Software), Usability Testing, User Story, Web Design, Design Reviews, Usability, Presentations, Design Research, Persona (User Experience), Ideation, User Centered Design, Mockups
University of Pennsylvania
Skills you'll gain: Operations Management, Return On Investment, Operational Efficiency, Financial Statements, Financial Statement Analysis, Finance, Human Capital, Go To Market Strategy, Process Analysis, Branding, People Management, Financial Reporting, Capital Budgeting, Financial Accounting, Operational Performance Management, Consumer Behaviour, Leadership and Management, Marketing Planning, Peer Review, Analysis
Skills you'll gain: Generative AI, Software Development Life Cycle, Unit Testing, ChatGPT, HTML and CSS, Development Environment, Web Design and Development, Jupyter, Hypertext Markup Language (HTML), Software Engineering, Artificial Intelligence, Cascading Style Sheets (CSS), Web Development, Data Ethics, Application Deployment, Web Applications, Automation, Interviewing Skills, CI/CD, Professional Networking
Skills you'll gain: Jupyter, Automation, Web Scraping, Python Programming, Data Manipulation, Data Import/Export, Scripting, Data Structures, Data Processing, Data Collection, Application Programming Interface (API), Pandas (Python Package), Programming Principles, NumPy, Object Oriented Programming (OOP), Computer Programming
In summary, here are 10 of our most popular customer support automation courses
- Microsoft IT Support Specialist:Â Microsoft
- Cypress UI automation testing for absolute beginners:Â Coursera Project Network
- Customer Service in the Age of Generative AI :Â University of Virginia Darden School Foundation
- Skills and Best Practices for Cloud Support Associates:Â Amazon Web Services
- Getting Started with Automation 360:Â Automation Anywhere
- Agile Project Management:Â Google
- Create a Lead Generation Messenger Chatbot using Chatfuel:Â Coursera Project Network
- Satisfaction Guaranteed: Develop Customer Loyalty Online:Â Google
- Google UX Design:Â Google
- Business Foundations:Â University of Pennsylvania