What skills can I learn from Business Communication courses on Coursera?

Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency: Techniques for clear and effective writing in business settings Strategies for impactful presentations and public speaking Best practices for professional email and report writing Skills for managing cross-cultural communications Techniques for conflict resolution and negotiation Methods for effective team communication and collaboration

Do I need prior experience in communication to start a Business Communication course on Coursera?

Business Communication courses are designed for learners of all levels: Beginners can start with the basics of professional communication, including writing and speaking effectively. Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution . Advanced learners can master high-level communication strategies to lead teams and manage organizational change.

What certifications and credentials can I earn through Business Communication courses on Coursera?

Completing Business Communication courses on Coursera can lead to a variety of credentials: Professional certificates that confirm your proficiency in business communication Specializations that enhance specific communication skills, tailored to different professional scenarios Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts

What career opportunities are available with skills in Business Communication?

Effective communication skills can be valuable in all business roles, in various sectors: Communications Manager, overseeing internal and external communication strategies Public Relations Specialist, managing brand communication and media relations Human Resources Manager , facilitating communication across all levels of an organization Sales Representative , using persuasive communication to close deals and maintain client relationships Project Manager , ensuring clear communication among project stakeholders and team members

How can I purchase business communication training courses for my team?

Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.

Top Business Communication Courses - Learn Business Communication Online

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Explore the Business Communication Course Catalog

Google Cloud
Google Cloud Customer Care Fundamentals - 日本語版
Skills you'll gain: Client Support, Customer Support, Product Support, Google Cloud Platform, Customer Service, Cloud Management, Help Desk Support, Service Level, Prioritization, Technical Support, Cloud Services, Technical Communication, File Management, Data Management, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks
Google Cloud
Gemini in Google Drive - 繁體中文
Skills you'll gain: Google Workspace, Cloud Storage, File Management, Generative AI, Business Process Automation, End User Training and Support
Beginner · Course · 1 - 4 Weeks
Google Cloud
Gemini for Data Scientists and Analysts - 한국어
Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Applied Machine Learning, Customer Analysis, Artificial Intelligence, Marketing Analytics, Sales Strategy, Generative AI, Google Cloud Platform, Data Integration, Predictive Analytics, Customer Data Management, Big Data, Data Analysis Software, Marketing Strategies
Beginner · Course · 1 - 4 Weeks
Google Cloud
Google Cloud Customer Care Fundamentals - 简体中文
Skills you'll gain: Client Support, Customer Support, Customer Service, Technical Support, Service Level, Cloud Services, Data Management, Issue Tracking, Technical Communication
Beginner · Course · 1 - 4 Weeks
Google Cloud
Google Cloud Customer Care Fundamentals - Français
Skills you'll gain: Customer Support, Google Cloud Platform, Technical Support, Service Level, Customer Complaint Resolution, Identity and Access Management, Technical Communication, Issue Tracking, Data Management
Beginner · Course · 1 - 4 Weeks
Google Cloud
Gemini in Gmail - 日本語版
Skills you'll gain: Gmail, Google Workspace, Generative AI, Technical Communication
Beginner · Course · 1 - 4 Weeks
Google Cloud
Looker Studio Pro Essentials - Português Brasileiro
Skills you'll gain: Looker (Software), User Accounts, Security Controls, Authorization (Computing), Business Reporting, Scheduling, Google Cloud Platform, Client Support, Data Visualization Software, Data Sharing, Administration, Auditing
Intermediate · Course · 1 - 3 Months
Indian School of Business
Certificate in Investment Management
Skills you'll gain: Financial Statement Analysis, Portfolio Management, Financial Statements, Financial Analysis, Income Statement, Financial Trading, Balance Sheet, Investments, Financial Market, Equities, Business Valuation, Return On Investment, Performance Analysis, Financial Modeling, Accounting, Finance, Cash Flows, Working Capital, Market Data, Market Dynamics
University Certificate · 6 - 12 Months
Google Cloud
Gemini in Google Meet - 繁體中文
Skills you'll gain: Google Workspace, Generative AI, Software Installation, Technical Communication, Digital Communications
Beginner · Course · 1 - 4 Weeks
Meta
Introduction au Marketing des réseaux sociaux
Skills you'll gain: Social Media Marketing, Social Media, Target Audience, Marketing, Social Media Strategy, Instagram, Marketing Channel, Marketing Strategies, Facebook, Digital Marketing, Key Performance Indicators (KPIs), Customer Engagement, Goal Setting, Policy Development
Beginner · Course · 1 - 3 Months
University of Huddersfield
MSc Management
Earn a degree
Degree · 1 - 4 Years
Google Cloud
Gemini for end-to-end SDLC - Français
Skills you'll gain: Query Languages, Test Case, Google Cloud Platform, Generative AI, Data Access, Software Development Life Cycle, Software Development Tools, Cloud Applications, Application Development, Web Applications, Debugging, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks