Skills you'll gain: Call Center Experience, Customer Analysis, Customer Insights, Customer Relationship Management, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation

Skills you'll gain: Scrum (Software Development), Agile Methodology, Product Management, Sprint Planning, Product Requirements, Agile Project Management, Sprint Retrospectives, Backlogs, User Acceptance Testing (UAT), Team Management, Meeting Facilitation

Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Culture Transformation, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Business Strategies, Digital Transformation, Technology Solutions, Emerging Technologies

Skills you'll gain: Conflict Management, Professionalism, De-escalation Techniques, Accountability, Negotiation, Collaboration, Active Listening, Empathy, Team Management, Assertiveness

Skills you'll gain: Team Management, Virtual Teams, Leadership and Management, Team Building, Collaboration, Leadership, Workforce Management, Human Resource Strategy, Performance Appraisal, Internal Communications, Communication, Adaptability

Skills you'll gain: Predictive Modeling, Project Planning, Experimentation, Predictive Analytics, Exploratory Data Analysis, Project Design, Business Planning, Advanced Analytics, Sprint Planning, Research Design, A/B Testing, Data Mining, Needs Assessment, Staff Management, Ideation, Business Analytics, Applied Machine Learning, Design Thinking, Data Analysis, Business Research

Skills you'll gain: Computer Security Incident Management, Cybersecurity, Security Management, Cyber Security Strategy, Cyber Attacks, Malware Protection, Data Security, Security Awareness, Vulnerability Assessments, Threat Detection, Email Security

Skills you'll gain: Threat Detection, Vulnerability Management, Cyber Threat Hunting, Vulnerability Assessments, Cloud Security, Multi-Cloud, Threat Management, Google Cloud Platform

Skills you'll gain: Cloud Computing Architecture, Cloud Security, Cloud Computing, Zero Trust Network Access, Business Continuity, Cloud Standards, Continuous Monitoring, Cloud Infrastructure, Hybrid Cloud Computing, Cloud Solutions, Cloud Platforms, Resource Allocation, Cloud Services, Security Requirements Analysis, Data Management, Disaster Recovery, Infrastructure As A Service (IaaS), Data Security, Risk Mitigation, Virtualization

Skills you'll gain: Incident Response, Cybersecurity, Human Factors (Security), Security Awareness, Continuous Monitoring, Cyber Security Strategy, Cyber Governance, Crisis Management, Computer Security Awareness Training, Culture Transformation, Threat Management, Threat Detection, Organizational Change, Communication Planning, Employee Engagement

Skills you'll gain: Cloud Computing Architecture, Cloud Computing, Cloud Standards, Cloud Infrastructure, Cloud Solutions, Cloud Platforms, Cloud Services, Resource Allocation, Cloud Security, Infrastructure As A Service (IaaS), Virtualization, Hybrid Cloud Computing, Containerization, Software As A Service, Platform As A Service (PaaS), Brokerage, Scalability

Skills you'll gain: Chef (Configuration Management Tool), Infrastructure as Code (IaC), Unit Testing, Verification And Validation, Software Installation, System Configuration, Cloud Security, Maintainability, Configuration Management, Development Environment, Security Testing, Debugging