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Results for "service management"
University of California, Irvine
Skills you'll gain: Cost Estimation, Stakeholder Management, Project Risk Management, Project Schedules, Work Breakdown Structure, Project Performance, Estimation, Conflict Management, Risk Analysis, Quality Management, Project Management, Timelines, Milestones (Project Management), Cost Management, Peer Review, Project Planning, Budgeting, Project Management Life Cycle, Scope Management, Change Management
University of Michigan
Skills you'll gain: Talent Management, Team Motivation, Team Building, Teamwork, Team Management, Talent Pipelining, Influencing, Team Leadership, Employee Onboarding, Employee Performance Management, Employee Coaching, Conflict Management, Employee Engagement, Interviewing Skills, Persuasive Communication, Leadership, Organizational Leadership, Professional Networking, Business Leadership, Leadership Development
Skills you'll gain: MySQL, Database Design, Version Control, Database Management Systems, MySQL Workbench, Extract, Transform, Load, Stored Procedure, Data Modeling, Data Structures, SQL, Database Theory, Unix Commands, Relational Databases, Databases, Git (Version Control System), Object Oriented Programming (OOP), Database Management, Database Development, Unit Testing, Algorithms
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
- Status: [object Object]
Skills you'll gain: Generative AI, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Product Roadmaps, ChatGPT, Product Planning, Commercialization, Product Strategy, Artificial Intelligence, Project Management Life Cycle, Data Ethics, OpenAI, Product Marketing, Stakeholder Management, Competitive Analysis, Product Testing, Artificial Intelligence and Machine Learning (AI/ML)
Coursera Project Network
Skills you'll gain: Timelines, Project Documentation, Team Management, Stakeholder Management, Project Management, Project Management Software, Project Coordination, Project Schedules, Project Scoping, Work Breakdown Structure, Project Planning, Organizational Skills
University of California, Irvine
Skills you'll gain: Conflict Management, Active Listening, Intercultural Competence, Cultural Diversity, Communication Strategies, Interpersonal Communications, Cultural Sensitivity, Communication, Stakeholder Management, Teamwork, Cooperation, Emotional Intelligence, Behavior Management, Relationship Management, Collaboration, Portfolio Management, Organizational Effectiveness, Empathy, Discussion Facilitation, Knowledge Transfer
University of Minnesota
Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Employee Performance Management, Compensation Management, Compensation Strategy, Compensation and Benefits, Constructive Feedback, Workforce Planning, Human Resource Strategy, Human Resources, Employee Onboarding, Recruitment, Human Resources Management and Planning, Recruitment Strategies, Full Cycle Recruitment, Compensation Analysis, Talent Acquisition, People Management, Job Analysis
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
Skills you'll gain: Site Reliability Engineering, Service Level, DevOps, System Monitoring, Risk Management Framework, Software Documentation, Spreadsheet Software
Vanderbilt University
Skills you'll gain: ChatGPT, Project Planning, Generative AI, Risk Analysis, Milestones (Project Management), Timelines, Project Risk Management, Project Management, Artificial Intelligence, Organizational Skills, Project Implementation, Project Coordination, Project Documentation, Taking Meeting Minutes, Project Schedules, Work Breakdown Structure, Business Metrics, Creative Thinking, Creativity, Natural Language Processing
Skills you'll gain: Product Lifecycle Management, Product Management, Project Management, Product Development, Product Strategy, Portfolio Management, Value Propositions, Product Roadmaps, Stakeholder Management, Market Research
In summary, here are 10 of our most popular service management courses
- Project Management Principles and Practices: University of California, Irvine
- Leading People and Teams: University of Michigan
- Meta Database Engineer: Meta
- Call Center Customer Service: CVS Health
- IBM AI Product Manager: IBM
- Introduction to Project Management: Coursera Project Network
- Conflict Management: University of California, Irvine
- Human Resource Management: HR for People Managers: University of Minnesota
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Site Reliability Engineering: Measuring and Managing Reliability: Google Cloud