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Results for "customer success management"
Skills you'll gain: Data Storytelling, Performance Measurement, Data-Driven Decision-Making, E-Commerce, Digital Marketing, Branding, Marketing Channel, Marketing Strategy and Techniques, Customer Analysis, Advertising, Marketing Analytics, Search Engine Marketing, Customer Engagement, Content Marketing, Brand Awareness, Search Engine Optimization, Social Media Marketing, Target Audience
New York Institute of Finance
Skills you'll gain: Credit Risk, Operational Risk, Risk Management, Risk Management Framework, Business Risk Management, Risk Modeling, Risk Appetite, Risk Mitigation, Financial Market, Enterprise Risk Management (ERM), Risk Control, Derivatives, Governance, Portfolio Management, Risk Analysis, Capital Markets, Investment Management, Financial Analysis, Market Data, Key Performance Indicators (KPIs)
Skills you'll gain: Media Planning, A/B Testing, Campaign Management, Key Performance Indicators (KPIs), Marketing Analytics, Marketing Effectiveness, Performance Measurement, Google Analytics, Advertising Campaigns, Return On Investment, Performance Metric, Spreadsheet Software, Marketing, Web Analytics, Digital Marketing, Data Visualization Software, Pivot Tables And Charts, Stakeholder Communications, Goal Setting, Google Sheets
Skills you'll gain: Project Management, Milestones (Project Management), Project Management Life Cycle, Project Closure, Data Storytelling, Requirements Analysis, Project Scoping, Stakeholder Management, Project Planning, Project Documentation, Stakeholder Communications, Quality Management, Interviewing Skills, Communication
Skills you'll gain: Stakeholder Engagement, Agile Software Development, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Kanban Principles, Project Schedules, Project Management Institute (PMI) Methodology, Negotiation, Project Management, IT Management, Interviewing Skills, Professional Networking, Project Coordination
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Analysis, Operational Performance Management, Process Improvement, Lean Methodologies, Workflow Management, Continuous Improvement Process, Capacity Planning, Quality Management, Business Workflow Analysis, Supply Chain Management, Inventory Management System, Statistical Process Controls, Process Flow Diagrams, Root Cause Analysis
- Status: Free
Università Bocconi
Skills you'll gain: Annual Reports, Retail Store Operations, Brand Management, Global Marketing, Brand Strategy, Digital Publishing, Social Media Content, Communication Strategies, Marketing Strategies, Business Management, Business Modeling, Business Strategy, E-Commerce, Consumer Behaviour, Market Trend, Product Development
University of Illinois Urbana-Champaign
Skills you'll gain: Business Strategy, Organizational Change, Stakeholder Management, Organizational Structure, Corporate Strategy, Governance, Organizational Strategy, Team Building, Strategic Leadership, Conflict Management, Leadership Development, Organizational Leadership, Business Management, Organizational Effectiveness, Business Ethics, Team Management, Change Management, Decision Making, Teamwork, Strategic Thinking
CVS Health
Skills you'll gain: Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Team Oriented, Teamwork, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Emotional Intelligence, Communication Strategies, Problem Solving
Skills you'll gain: Loyalty Programs, Customer Retention, Customer Relationship Management, E-Commerce, Customer Service, Marketing Automation, Professional Networking, Marketing Analytics, Digital Marketing, Product Improvement, Customer Insights, Performance Analysis, Analytics, Interviewing Skills, Data-Driven Decision-Making
University of Minnesota
Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Employee Performance Management, Compensation Management, Compensation Strategy, Compensation and Benefits, Constructive Feedback, Workforce Planning, Human Resource Strategy, Human Resources, Employee Onboarding, Recruitment, Human Resources Management and Planning, Recruitment Strategies, Full Cycle Recruitment, Compensation Analysis, Talent Acquisition, People Management, Job Analysis
University of Illinois Urbana-Champaign
Skills you'll gain: Mergers & Acquisitions, Working Capital, Revenue Recognition, Financial Statements, Credit Risk, Accrual Accounting, Financial Analysis, Investments, Corporate Finance, Business Valuation, Financial Statement Analysis, Cash Flows, Accounting Records, Financial Accounting, Financial Management, Income Statement, Accounting, Business Ethics, Finance, Portfolio Management
In summary, here are 10 of our most popular customer success management courses
- Foundations of Digital Marketing and E-commerce:Â Google
- Risk Management:Â New York Institute of Finance
- Assess for Success: Marketing Analytics and Measurement:Â Google
- Capstone: Applying Project Management in the Real World:Â Google
- IBM Project Manager:Â IBM
- Introduction to Operations Management:Â University of Pennsylvania
- Management of Fashion and Luxury Companies: Università Bocconi
- Strategic Leadership and Management:Â University of Illinois Urbana-Champaign
- Call Center Customer Service:Â CVS Health
- Satisfaction Guaranteed: Develop Customer Loyalty Online:Â Google