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Results for "customer and client support"
Google Cloud
Skills you'll gain: Customer Support, Google Cloud Platform, Customer Service, Technical Support, Identity and Access Management, Service Level, Technical Communication, Customer Complaint Resolution, Issue Tracking, Data Cleansing
DeepLearning.AI
Skills you'll gain: Computer Vision, Deep Learning, Image Analysis, Natural Language Processing, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Tensorflow, Supervised Learning, Keras (Neural Network Library), Artificial Intelligence, Applied Machine Learning, PyTorch (Machine Learning Library), Machine Learning, Debugging, Performance Tuning, Machine Learning Methods, Python Programming, Data-Driven Decision-Making, Text Mining, Network Architecture
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
- Status: Free
Coursera Instructor Network
Skills you'll gain: Generative AI, Personalized Service, Customer Service, ChatGPT, Customer Engagement, Customer Insights, Customer Communications Management, Service Improvement, Business Ethics, Natural Language Processing, Operational Efficiency, Machine Learning
Amazon Web Services
Skills you'll gain: Network Troubleshooting, Software Architecture, Technical Support, Amazon Web Services, Product Support, Cloud Computing Architecture, Technical Consulting, Cloud Computing, Debugging, Technical Communication, Artificial Intelligence, Technical Documentation
Coursera Project Network
Skills you'll gain: Survey Creation, User Feedback, Customer Insights, Customer Service, Microsoft 365, Target Audience, Data Analysis Software
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Client Services, Performance Metric, Service Improvement, Customer Support, Technical Support and Services, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, Communication
Johns Hopkins University
Skills you'll gain: Electronic Medical Record, Patient Safety, Health Information Management and Medical Records, Personally Identifiable Information, Encryption, Help Desk Support, Desktop Support, System Support, End User Training and Support, Healthcare Industry Knowledge, Decision Support Systems, Health Care Procedure and Regulation, Computerized Physician Order Entry, Data Security, Health Care, Technical Support, Cyber Attacks, Health Systems, Patient Education and Support, Patient Registration
CVS Health
Skills you'll gain: Transaction Processing, Retail Store Operations, Team Oriented, Cash Register Operation, Customer Service, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Cross-Functional Collaboration, Business Reporting, Communication
Skills you'll gain: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Strong Work Ethic, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Collaboration, Teamwork, Relationship Building, Problem Solving, Communication
- Status: Free
Coursera Instructor Network
Skills you'll gain: Generative AI, Technical Support and Services, Technical Support, Help Desk Support, IT Automation, Self Service Technologies, Data Ethics, Information Technology, Artificial Intelligence, Automation
American Council on Exercise
Skills you'll gain: Selling Techniques, Sales Strategy, Sales, Customer Retention, Sales Prospecting, Consultative Selling, Customer Acquisition Management, Customer and Client Support, Performance Measurement, Customer Relationship Building, Professional Development, Business Metrics, Community Development
In summary, here are 10 of our most popular customer and client support courses
- Google Cloud Customer Care Fundamentals: Google Cloud
- Deep Learning: DeepLearning.AI
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- GenAI for Customer Service Representatives: Coursera Instructor Network
- Capstone: Preparing to work as a Cloud Support Associate: Amazon Web Services
- Create a Customer Service Survey in Microsoft Forms: Coursera Project Network
- Dell Technologies Customer Service for Technical Support: Dell
- Healthcare IT Support: Johns Hopkins University
- Retail Customer Service: CVS Health
- Dell Technologies Technical Support Career Introduction: Dell