Skills you'll gain: Business Process Automation, Automation, Business Workflow Analysis, Process Analysis, Operational Analysis, Workflow Management, Compliance Management, Regulatory Compliance, Business Transformation, Business Technologies, Security Controls, Strategic Decision-Making, Change Management

Skills you'll gain: Network Security, Encryption, Cybersecurity, Security Awareness, Cyber Attacks, Security Management, Security Strategy, Threat Detection, Firewall, Wireless Networks, Technical Support, Malware Protection, Authentications, Multi-Factor Authentication, Authorization (Computing), Generative AI

Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, LinkedIn, Technical Support and Services, Professional Development, Relationship Building, Professionalism, Interpersonal Communications, Verbal Communication Skills, Problem Solving, Communication, Adaptability

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Rapport Building, De-escalation Techniques, Communication

Skills you'll gain: ChatGPT, Generative AI, Artificial Intelligence, Data Ethics, OpenAI, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Artificial Neural Networks, Application Deployment, IBM Cloud, Governance, Machine Learning, Business Transformation, Ethical Standards And Conduct, Computer Vision, Self Service Technologies, Information Architecture, Business Process Automation, Software Development Tools, Image Analysis

Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy

Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Process Design, Return On Investment, Role-Based Access Control (RBAC), Dashboard, Unstructured Data, User Accounts, Feasibility Studies, Analytics, Artificial Intelligence, Development Testing, Operational Analysis, Extensible Markup Language (XML), Business Intelligence, Workflow Management, Business Analytics, Code Review, Process Analysis

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Data Security, Data Management, Billing & Invoicing, User Accounts

Skills you'll gain: Cloud Infrastructure, Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Load Balancing, System Monitoring, Infrastructure As A Service (IaaS), Network Performance Management, Network Monitoring, Cloud Applications, Kubernetes, Cloud Computing Architecture, Identity and Access Management, Network Architecture, Network Security, Cloud Computing, Cloud Management, Network Routing, Virtual Private Networks (VPN), Network Troubleshooting

Skills you'll gain: Rmarkdown, Exploratory Data Analysis, Version Control, Statistical Analysis, R Programming, Data Manipulation, Data Cleansing, Data Science, Data Visualization, Statistical Programming, Ggplot2, Dimensionality Reduction, Data Visualization Software, Data Integration, Knitr, Data Analysis, Data Import/Export, General Science and Research, Data Sharing, Statistical Reporting

Skills you'll gain: Package and Software Management, IT Infrastructure, Network Security, Network Troubleshooting, Systems Administration, OS Process Management, Computer Networking, Desktop Support, Information Systems Security, Computer Security Awareness Training, Application Security, TCP/IP, Cybersecurity, Remote Access Systems, Network Administration, Technical Support, Active Directory, Server Administration, Computer Hardware, Information Technology

Skills you'll gain: Cloud Infrastructure, Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Kubernetes, Identity and Access Management, Data Loss Prevention, Load Balancing, System Monitoring, Infrastructure As A Service (IaaS), Network Monitoring, Cloud Applications, Cloud Computing Architecture, Network Architecture, Role-Based Access Control (RBAC), Network Security, Cloud Computing, Network Routing, Cloud Security, Virtual Private Networks (VPN)