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Results for "customer success management"
Coursera Project Network
Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Data Security, Data Management, Billing & Invoicing, User Accounts
West Virginia University
Skills you'll gain: Recruitment, Sales Training, Sales Management, Talent Recruitment, Sales Strategy, Employee Training, Performance Appraisal, Team Motivation, Interviewing Skills, Job Analysis, Performance Management, Goal Setting
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Market Opportunities, Customer Analysis, Customer Engagement, Target Market, Customer Insights, Customer Acquisition Management, Consumer Behaviour, Business Marketing
IESE Business School
Skills you'll gain: Product Management, Marketing, Brand Management, Brand Marketing, Product Lifecycle Management, Marketing Strategies, Marketing Communications, Marketing Channel, Communication Strategies, Consumer Behaviour, Customer Analysis, Value Propositions, Market Analysis
American Psychological Association
Skills you'll gain: Stress Management, Resilience, Writing, Literacy, Editing, Mental Health, Learning Strategies, Human Learning, Mental Concentration, Proofreading, Psychology, Self-Awareness, Communication, Time Management, Critical Thinking, Persistence, Behavioral Health, Vital Signs, Scientific Methods, Organizational Skills
IE Business School
Skills you'll gain: Product Lifecycle Management, Brand Strategy, Brand Management, Branding, Brand Awareness, Product Management, Brand Loyalty, Product Strategy, Product Planning, New Product Development, Design and Product, Employee Engagement, Customer Engagement, Customer Insights, Consumer Behaviour, Portfolio Management, Competitive Analysis
Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Effectiveness, Marketing Channel, Email Marketing, Marketing Communications, Target Audience, Persona Development, Marketing Analytics, E-Commerce, Search Engine Optimization
Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Lean Six Sigma, Lean Manufacturing, Demand Planning, Procurement, Supplier Relationship Management, Manufacturing Operations, Forecasting, Process Improvement, Supplier Management, Operations Management, Purchasing, Supply Management, Operational Efficiency, Warehouse Management, Supply Chain Planning, Sales Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics
Skills you'll gain: Media Planning, A/B Testing, Campaign Management, Key Performance Indicators (KPIs), Marketing Analytics, Marketing Effectiveness, Performance Measurement, Google Analytics, Advertising Campaigns, Return On Investment, Performance Metric, Spreadsheet Software, Marketing, Web Analytics, Digital Marketing, Data Visualization Software, Pivot Tables And Charts, Stakeholder Communications, Goal Setting, Google Sheets
IE Business School
Skills you'll gain: Retail Management, Marketing Channel, Merchandising, Conflict Management, Retail Sales, Commercialization, Business Marketing, E-Commerce, Market Dynamics, Strategic Marketing, Growth Strategies, Relationship Management, Customer Relationship Management, Supply Chain Planning, Promotional Strategies, Consumer Behaviour
Coursera Project Network
Skills you'll gain: Customer Service, Service Design, Taxonomy, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Customer Support, Web Analytics, Marketing
University of California, Irvine
Skills you'll gain: Time Management, Business Writing, Goal Setting, Negotiation, Cash Management, Business Planning, Planning, Project Controls, Feasibility Studies, Delegation Skills, Peer Review, Team Leadership, Business Correspondence, Creative Problem-Solving, Problem Solving, Professional Networking, Financial Analysis, Communication Strategies, Communication, Emotional Intelligence
In summary, here are 10 of our most popular customer success management courses
- Create Customer Support Data with Microsoft Excel:Â Coursera Project Network
- Sales Force Management:Â West Virginia University
- Managing Customer Expectations with Jagdish Sheth:Â Kennesaw State University
- Marketing: Customer Needs and Wants:Â IESE Business School
- Student Success:Â American Psychological Association
- Brand and Product Management:Â IE Business School
- Customer Understanding and Digital Marketing Channels:Â Unilever
- Supply Chain Management:Â Rutgers the State University of New Jersey
- Assess for Success: Marketing Analytics and Measurement:Â Google
- Channel Management and Retailing :Â IE Business School