Skills you'll gain: Business Modeling, Value Propositions, Customer Analysis, Strategic Partnership, Target Market, Business Planning, Business Process, Business Strategies, Business Development, Revenue Management, Market Opportunities, Competitive Analysis, Customer Relationship Management, Innovation, Resource Management

Skills you'll gain: New Product Development, Budget Management, Risk Management, Resource Management, Project Management, Product Development, Project Planning, Agile Product Development, Business Strategies, Scheduling, Innovation, Technology Strategies, Emerging Technologies, Simulation and Simulation Software

Skills you'll gain: Marketing Design, Social Media Marketing, Social Media Content, Marketing Materials, Marketing, Social Media, Loyalty Programs, Advertising, Creative Design, Brand Loyalty, Customer Engagement

Skills you'll gain: Adobe Acrobat, Document Management, Workflow Management, Productivity Software, Process Design, File Management, Presentations, Client Services, Marketing Collateral, Graphic Design, Version Control, Branding, Business Systems, Constructive Feedback

Skills you'll gain: Microsoft Teams, Slack (Software), Google Workspace, Productivity Software, Microsoft 365, Virtual Teams, Telecommuting, Meeting Facilitation, Communication, Verbal Communication Skills

Skills you'll gain: Marketing Analytics, Customer Insights, Digital Marketing, Customer Data Management, Marketing Strategies, Social Media Marketing, Customer Relationship Management, Predictive Analytics, Analytics, Consumer Behaviour, Big Data, Data-Driven Decision-Making, Data Analysis

Skills you'll gain: Vocabulary, Business Correspondence, Grammar, Sales Strategy, Business Communication, Company, Product, and Service Knowledge, Business Writing, Sales, Storytelling, Communication Strategies, Timelines

Skills you'll gain: ChatGPT, Generative AI, Content Creation, Copywriting, Writing and Editing, Editing, Customer Advocacy, Content Marketing, Content Strategy, Target Audience, Interviewing Skills

Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing

Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Forecasting, Business Metrics, Sales Process, Sales Strategy, Performance Metric, Sales, Data-Driven Decision-Making, Key Performance Indicators (KPIs), Customer Service, Customer Data Management, Customer Success Management, Goal Setting

Skills you'll gain: Marketing Channel, Retail Store Operations, Merchandising, Supply Chain, Supply Chain Systems, Business Strategy, Competitive Analysis, Technology Strategies, Strategic Marketing, E-Commerce, Conflict Management, Growth Strategies, Customer Relationship Management

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication