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Explore the CRM Course Catalog
Coursera Project Network
Skills you'll gain: Canva (Software), Data Visualization, Data Presentation, Sales Presentations, Customer Relationship Management (CRM) Software, Workflow Management, Target Market, Market Analysis, Graphic and Visual Design, Content Creation, User Accounts
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Process Improvement
Vanderbilt University
Skills you'll gain: Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Process Automation, Generative AI, Automation, Strategic Thinking, Business Transformation, Technology Strategies, Business Strategy, Strategic Decision-Making, Emerging Technologies, Innovation, Human Computer Interaction, Natural Language Processing
Skills you'll gain: Email Marketing, Target Audience, Data Storytelling, Social Media Marketing, Social Media Strategy, Content Creation, Search Engine Optimization, Order Fulfillment, Media Planning, Search Engine Marketing, Social Media Management, Marketing Analytics, Customer Retention, A/B Testing, Google Analytics, Customer Relationship Management, Digital Marketing, E-Commerce, Customer Engagement, Campaign Management
Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Big Data, Data Mining, Data-Driven Decision-Making, Predictive Analytics, Sales Process, Machine Learning Methods, Ggplot2, Customer Engagement, Data Visualization Software, Plot (Graphics), Business Intelligence, R Programming, Customer Insights, Analytics, Customer Retention, Data Science, Data Analysis, Data Manipulation, Machine Learning Algorithms
LearnKartS
Skills you'll gain: Salesforce, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Cloud Services, Cloud Computing, Sales Management, Lead Generation, Customer Service, User Accounts, System Configuration
- Status: Free
Università Bocconi
Skills you'll gain: Private Equity, Business Valuation, Investments, Capital Markets, Mergers & Acquisitions, Finance, Entrepreneurship, Financial Management, Interviewing Skills, Business Development, Corporate Tax
Coursera Project Network
Skills you'll gain: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management, Management Reporting, Team Management, Customer Data Management, User Accounts
University of California, Irvine
Skills you'll gain: Salesforce, Customer Relationship Management (CRM) Software, Customer Relationship Management, Business Reporting, Stakeholder Engagement, Role-Based Access Control (RBAC), Sales Management, Customer Engagement, Cloud-Based Integration, Security Management, Marketing Automation, Stakeholder Communications, User Accounts, Identity and Access Management, Data Security
University of California, Irvine
Skills you'll gain: Salesforce, Data Quality, Data Modeling, Data Integration, Business Process Automation, Data Cleansing, Data Management, Business Process, Data Governance, User Accounts, Workflow Management, Customer Relationship Management (CRM) Software, Dashboard, Automation, Identity and Access Management, Business Reporting
Illinois Tech
Skills you'll gain: Global Marketing, Brand Management, Marketing, Strategic Marketing, Customer Relationship Management, Marketing Strategy and Techniques, Digital Marketing, Marketing Communications, Business Ethics, Social Media Marketing, Market Research, Value Propositions, New Product Development, Consumer Behaviour, Corporate Sustainability, Innovation
Rice University
Skills you'll gain: Conflict Management, Professional Networking, Meeting Facilitation, Relationship Management, Relationship Building, Communication, Mentorship, Active Listening, Interpersonal Communications, People Management, Constructive Feedback, Influencing, Coaching, Collaboration, Leadership
In summary, here are 10 of our most popular crm courses
- Build Customizable Sales Presentation Graphics using Canva:Â Coursera Project Network
- Customer Support digital transformation with HubSpot:Â Coursera Project Network
- Agentic AI and AI Agents: A Primer for Leaders:Â Vanderbilt University
- Google Marketing Digital e E-Commerce:Â Google
- Inteligência Artificial Aplicada ao CRM: Fundação Instituto de Administração
- Salesforce Introduction:Â LearnKartS
- Capital-investissement et capital-risque: Università Bocconi
- Introduction au CRM avec HubSpot:Â Coursera Project Network
- Salesforce Basics:Â University of California, Irvine
- Salesforce Integration:Â University of California, Irvine