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Results for "customer support automation"
Northwestern University
Skills you'll gain: Influencing, Persuasive Communication, Design Thinking, Data-Driven Decision-Making, Leadership, Strategic Communication, Innovation, Collaboration, Business Leadership, Crisis Management, Negotiation, Organizational Leadership, Ideation, Team Leadership, Resource Allocation, Human Centered Design, Teamwork, Corporate Communications, Marketing Analytics, Data Science
University of California, Davis
Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization Software, Key Performance Indicators (KPIs), Data Integration, Dashboard, Data Visualization, Interactive Data Visualization, Data Mapping, Tableau Software, Proposal Development, Data-Driven Decision-Making, Histogram, Scatter Plots, Exploratory Data Analysis, Storytelling, Performance Metric, Performance Measurement, Infographics, Performance Analysis
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Data Management, Email Marketing, Marketing Materials, Customer Communications Management, Sales Pipelines, Dashboard, Team Building
Whizlabs
Skills you'll gain: Infrastructure as Code (IaC), IT Automation, Command-Line Interface, Docker (Software), Automation, YAML, Systems Administration, Configuration Management
Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Process Analysis, Business Analysis, Project Management, Business Requirements, Presentations
University of Virginia
Skills you'll gain: Continuous Delivery, DevOps, Continuous Deployment, CI/CD, Continuous Integration, Continuous Improvement Process, Process Improvement, Test Automation, Infrastructure as Code (IaC), Microservices, Team Oriented, Automation, Unit Testing, Information Technology Operations, System Testing, Software Testing
Vanderbilt University
Skills you'll gain: Git (Version Control System), JUnit, Android Studio, Android Development, Unit Testing, Maintainability, Software Design Patterns, Test Automation, Object Oriented Programming (OOP), Integration Testing, Test Driven Development (TDD), Mobile Development, Development Testing, Software Testing, Testability, Software Engineering, Secure Coding, Java, Application Security, Test Case
University of Alberta
Skills you'll gain: Requirements Analysis, Agile Software Development, Agile Methodology, Kanban Principles, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Business Requirements, Sprint Planning, Software Development Methodologies, Project Risk Management, Software Development Life Cycle, Scrum (Software Development), Software Technical Review, Software Development, Product Management, Agile Project Management, User Story, Backlogs
University of Minnesota
Skills you'll gain: Software Testing, JUnit, Verification And Validation, Unit Testing, Test Case, Test Automation, Development Testing, Test Planning, Code Coverage, Software Quality Assurance, Functional Testing, Testability, Integration Testing, Test Data, Issue Tracking
Coursera Project Network
Skills you'll gain: JSON, Test Automation, Application Programming Interface (API), Restful API, Test Case, Test Tools, Integration Testing
University of California San Diego
Skills you'll gain: Big Data, Apache Hadoop, Scalability, Data Processing, Data Science, Distributed Computing, Unstructured Data, Data Analysis, Data Storage
Coursera Project Network
Skills you'll gain: Customer Service, Service Design, Taxonomy, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Customer Support, Web Analytics, Marketing
In summary, here are 10 of our most popular customer support automation courses
- Organizational Leadership:Â Northwestern University
- Data Visualization with Tableau:Â University of California, Davis
- Introduction to CRM with HubSpot:Â Coursera Project Network
- Automation With Salt:Â Whizlabs
- SAP Customer Engagement and Discovery:Â SAP
- Continuous Delivery & DevOps :Â University of Virginia
- Android App Development:Â Vanderbilt University
- Software Product Management:Â University of Alberta
- Introduction to Software Testing:Â University of Minnesota
- API Testing Using Rest Assured Test Automation Tool:Â Coursera Project Network