Skills you'll gain: Customer Engagement, Data Ethics, Generative AI, Data Governance, Customer Support, Regulation and Legal Compliance, Client Support, Customer Service, Customer Relationship Management (CRM) Software, Workflow Management, Microsoft 365, Customer Success Management, Compliance Management, Sales Enablement, Marketing Automation, Ethical Standards And Conduct, ChatGPT, Artificial Intelligence, Productivity Software, Business Process Automation

Skills you'll gain: Environment, Environmental Issue, Environmental Monitoring, Physical Science, Geographic Information Systems, Geospatial Information and Technology, Water Resources, Systems Thinking, Social Studies

Skills you'll gain: Business Intelligence, Data Presentation, Data Visualization, Data Storytelling, Trend Analysis, Sales, Sales Development, Business Analytics, Customer Analysis, Dashboard, Sales Strategy, Data-Driven Decision-Making, Competitive Intelligence, Data Analysis, Ad Hoc Analysis, Business Strategy, Analytics, Business Analysis, Anomaly Detection, Strategic Thinking

Skills you'll gain: Business Modeling, Digital Transformation, Innovation, Business Process, Software Development, Network Analysis, Business Strategy, E-Commerce, Value Propositions, Application Programming Interface (API), Decision Making

Skills you'll gain: Social Media Marketing, Marketing Strategies, Social Media Strategy, Social Media, Content Marketing, Marketing Effectiveness, Marketing Design, Customer Engagement, Content Creation, Target Audience, Digital Marketing, Lead Generation

Skills you'll gain: Value Propositions, Business Modeling, Presentations, Customer Analysis, Innovation, Business Planning, Communication, Customer Relationship Management, Entrepreneurship, Target Market, Business Strategy, Strategic Partnership, Cost Management, Revenue Management, New Business Development

Skills you'll gain: Overcoming Objections, Sales Strategy, Sales Process, Consultative Selling, Sales, Closing (Sales), Solution Selling, B2B Sales, Data-Driven Decision-Making, Value Propositions, Competitive Analysis, Relationship Building

Skills you'll gain: Service Design, User Research, Experience Design, Customer Service, Personalized Service, Project Implementation, Service Improvement, User Experience, Design Thinking, Customer Engagement, Customer Insights, Consumer Behaviour, Relationship Management, Cultural Sensitivity

Skills you'll gain: Demography, Social Sciences, Political Sciences, International Relations, Governance, Socioeconomics, Higher Education, Policy Analysis, Economic Development, Economics, Education and Training

Skills you'll gain: Canva (Software), Data Visualization, Data Presentation, Sales Presentations, Customer Relationship Management (CRM) Software, Workflow Management, Target Market, Market Analysis, Graphic and Visual Design, Content Creation, User Accounts

Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Analysis, Value Propositions, Market Research, Behavioral Economics, Competitive Analysis, Data-Driven Decision-Making

Skills you'll gain: WordPress, Content Management Systems, Web Content, Editing, Business Writing, Content Creation, User Accounts, E-Commerce, Writing, Account Management, Content Management