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Results for "customer support"
University of Pennsylvania
Skills you'll gain: Social Media Strategy, Consumer Behaviour, Influencing, Content Creation, Marketing Communications, Social Media Marketing, Social Media, Social Sciences, Advertising, Marketing Psychology, Storytelling, Marketing Strategy and Techniques, Communication, Sociology
University of California, Irvine
Skills you'll gain: Goal Setting, Professional Networking, Business Management, Professional Development, Leadership and Management, People Management, Planning, Time Management, Customer Relationship Management, Business Leadership, Organizational Leadership, Leadership, Decision Making, Employee Retention
University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Software Design Patterns, Design Thinking, Software Development Methodologies, Agile Methodology, Agile Project Management, Process Mapping, Software Engineering, Kanban Principles, Software Development Life Cycle, Application Security, Scrum (Software Development), Object Oriented Design, Software Architecture, Software Quality (SQA/SQC), Requirements Analysis, Application Deployment, Lean Methodologies, Lean Manufacturing
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Data Management, Email Marketing, Marketing Materials, Customer Communications Management, Sales Pipelines, Dashboard, Team Building
- Status: Free
Coursera Instructor Network
Skills you'll gain: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support, Network Administration, Technical Documentation, Desktop Support, Debugging, Help Desk Support, Problem Management
University of California San Diego
Skills you'll gain: Big Data, Apache Hadoop, Scalability, Data Processing, Data Science, Distributed Computing, Unstructured Data, Data Analysis, Data Storage
Skills you'll gain: Email Marketing, Marketing Automation, Personally Identifiable Information, Newsletters, Digital Marketing, Data Management, Marketing Strategy and Techniques, HubSpot CRM, Customer Data Management, Promotional Strategies, Content Creation, Performance Metric, Target Audience, Key Performance Indicators (KPIs), Customer Retention
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Insights, Customer Analysis, Generative AI, User Feedback, Customer Data Management, Personalized Service, Customer Engagement, Market Intelligence, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Artificial Intelligence
- Status: Free
Pontificia Universidad Católica de Chile
Skills you'll gain: People Management, Entrepreneurship, Accounting, Financial Management, Business Management, Team Building, Team Management, Value Propositions, Marketing, Business, Customer Analysis, Sales Management, Innovation, Financial Statements, Recruitment Strategies
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
IE Business School
Skills you'll gain: Brand Strategy, Branding, Storytelling, Production Planning, Brand Awareness, Logo Design, Brand Management, Content Marketing, Advertising Campaigns, Target Market, Content Creation, Advertising, Marketing Design, Creative Design, Marketing Communications, Social Media Content, Proposal Development, Value Propositions, Consumer Behaviour, Customer Insights
Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Identity and Access Management, Cloud Computing, Cloud Storage, Data Storage, Cloud Security, System Monitoring, Encryption, SQL
Searches related to customer support
In summary, here are 10 of our most popular customer support courses
- Viral Marketing and How to Craft Contagious Content:Â University of Pennsylvania
- Fundamentals of Management:Â University of California, Irvine
- Software Development Lifecycle:Â University of Minnesota
- Introduction to CRM with HubSpot:Â Coursera Project Network
- Technical Troubleshooting: Diagnostics, Networks, Customers:Â Coursera Instructor Network
- Introduction to Big Data:Â University of California San Diego
- Think Outside the Inbox: Email Marketing:Â Google
- GenAI for Customer Insights:Â Coursera Instructor Network
- Gestión Empresarial Exitosa para Pymes: Pontificia Universidad Católica de Chile
- GenerativeAI for Customer Success:Â Coursera Instructor Network