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Results for "service management"
Skills you'll gain: ChatGPT, Generative AI, OpenAI, Project Management, Project Management Life Cycle, Work Breakdown Structure, Project Planning, Artificial Intelligence, IBM Cloud, Project Documentation, Artificial Intelligence and Machine Learning (AI/ML), Operational Efficiency, Software Development Tools, Augmented and Virtual Reality (AR/VR), Deep Learning, Business Ethics, Automation, Image Analysis, Technical Communication, Natural Language Processing
- Status: Free
Coursera Instructor Network
Skills you'll gain: Service Level Agreement, Service Level, Service Management, Performance Measurement, Vendor Contracts, Customer Service, Supplier Performance Management, Cloud Services, Performance Metric, Managed Services, Client Services, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Stakeholder Engagement, Negotiation, Communication
- Status: Free
Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality, Restaurant Management, Product Knowledge, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Competitive Analysis
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interpersonal Communications
Skills you'll gain: Stakeholder Management, IT Management, Project Management, Project Coordination, Agile Project Management, Project Management Life Cycle, Relationship Management, Agile Methodology, Risk Management, Interpersonal Communications, Communication
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
Skills you'll gain: MySQL, Database Design, Version Control, Database Management Systems, MySQL Workbench, Extract, Transform, Load, Stored Procedure, Data Modeling, Data Structures, SQL, Database Theory, Unix Commands, Relational Databases, Databases, Git (Version Control System), Object Oriented Programming (OOP), Database Management, Database Development, Unit Testing, Algorithms
- Status: Free
Vanderbilt University
Skills you'll gain: Clinical Data Management, Data Capture, Clinical Research, Data Management, Data Collection, Data Sharing, Data Strategy, Data Quality, Sampling (Statistics), Data Storage, Regulatory Compliance
Skills you'll gain: Customer Service, Advertising, Market Research, Branding, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Marketing, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Sales Process
University of Colorado System
Skills you'll gain: Disaster Recovery, Business Continuity Planning, Security Management, System Monitoring, System Implementation, Cyber Security Policies, Compliance Auditing, Systems Administration, Governance, Information Systems Security, Unix, Change Management
Skills you'll gain: ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Business Process Automation, Software Development Tools, Ethical Standards And Conduct, Augmented and Virtual Reality (AR/VR), Language Interpretation, Translation, and Studies, Deep Learning, Image Analysis, Technical Communication
Alfaisal University | KLD
Skills you'll gain: Contract Management, Procurement, Purchasing, Vendor Management, Supplier Management, Supply Chain, Supplier Relationship Management, Decision Making, Product Quality (QA/QC)
In summary, here are 10 of our most popular service management courses
- Generative AI for Project Managers: IBM
- What Are Service-Level Agreements (SLAs)?: Coursera Instructor Network
- Food & Beverage Management: Università Bocconi
- CVS Health Retail Customer Service: CVS Health
- Introduction to Project Management : IBM
- CVS Health Call Center Customer Service: CVS Health
- Meta Database Engineer: Meta
- Data Management for Clinical Research: Vanderbilt University
- Introduction to Business Management : Winning Externally: IIT Bombay
- Planning, Auditing and Maintaining Enterprise Systems: University of Colorado System