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Results for "service management"
Skills you'll gain: ChatGPT, Generative AI, Artificial Intelligence, Data Ethics, OpenAI, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Artificial Neural Networks, Application Deployment, IBM Cloud, Governance, Machine Learning, Business Transformation, Ethical Standards And Conduct, Computer Vision, Self Service Technologies, Information Architecture, Business Process Automation, Software Development Tools, Image Analysis
- Status: Free
Erasmus University Rotterdam
Skills you'll gain: Innovation, New Product Development, Ideation, Brainstorming, Process Development, Design Thinking, Product Management, Diversity and Inclusion, Organizational Strategy, Team Management, Business Strategy, Leadership, Lean Methodologies, Strategic Decision-Making
University of California, Irvine
Skills you'll gain: Stakeholder Management, Conflict Management, Project Management, Project Planning, Project Management Life Cycle, Project Documentation, Requirements Management, Project Scoping, Organizational Structure, Planning, Influencing
Skills you'll gain: IT Service Management, Cloud Computing, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Malware Protection, Identity and Access Management, Linux, Incident Response, Networking Hardware, TCP/IP, Cybersecurity, Network Security, Network Protocols, Threat Modeling, Linux Servers, Cloud Security, Operating Systems, Endpoint Detection and Response, NIST 800-53, Regulatory Compliance
Skills you'll gain: Open Web Application Security Project (OWASP), Security Controls, Risk Management, Cybersecurity, Security Information and Event Management (SIEM), Incident Response, NIST 800-53, Cyber Security Policies, Cyber Risk, Safety Audits, Threat Detection, Compliance Auditing
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Data Visualization, Email Marketing, Data Presentation, Google Analytics, Digital Marketing, Analytics, Marketing Communications, Business Analytics, Content Marketing, Marketing Strategies, Marketing Analytics, Social Media Marketing, Marketing Management, Marketing, Web Analytics, Strategic Marketing, Digital Communications, Integrated Marketing Communications, Media Strategy
Johns Hopkins University
Skills you'll gain: HTML and CSS, Javascript, Responsive Web Design, Ajax, Front-End Web Development, Web Design, Web Applications, Hypertext Markup Language (HTML), Browser Compatibility, Web Development, Cascading Style Sheets (CSS), Usability, Cross Platform Development, Server Side
Infosec
Skills you'll gain: Security Management, Cyber Governance, IT Management, Cybersecurity, Cyber Security Strategy, Cyber Risk, Cyber Security Policies, Security Strategy, Key Performance Indicators (KPIs), Technical Communication, Risk Management, Corporate Communications, Communication, Change Management
Duke University
Skills you'll gain: Delegation Skills, Meeting Facilitation, Performance Appraisal, Staff Management, Safety Training, Strategic Leadership, Prioritization, Human Resources, Performance Management, Human Resources Management and Planning, Recruitment, Time Management, Organizational Strategy, Organizational Skills, Compensation and Benefits, Strategic Prioritization, Administration, Culture, Organizational Leadership, Business Management
Skills you'll gain: Cloud Computing Architecture, Cloud Services, Cloud Security, Cloud Infrastructure, Cloud Platforms, Cloud Computing, Cloud Storage, Infrastructure As A Service (IaaS), Emerging Technologies, Hybrid Cloud Computing, IBM Cloud, Serverless Computing, Virtualization, Microservices, Containerization
Skills you'll gain: ChatGPT, Generative AI, OpenAI, Project Management, Project Management Life Cycle, Work Breakdown Structure, Project Planning, Artificial Intelligence, IBM Cloud, Project Documentation, Artificial Intelligence and Machine Learning (AI/ML), Operational Efficiency, Software Development Tools, Augmented and Virtual Reality (AR/VR), Deep Learning, Business Ethics, Automation, Image Analysis, Technical Communication, Natural Language Processing
In summary, here are 10 of our most popular service management courses
- AI Foundations for Everyone: IBM
- Innovation Management: Erasmus University Rotterdam
- Initiating and Planning Projects: University of California, Irvine
- IT Fundamentals for Cybersecurity: IBM
- Play It Safe: Manage Security Risks: Google
- Improving Customer Retention: Coursera Instructor Network
- Digital Marketing: University of Illinois Urbana-Champaign
- HTML, CSS, and Javascript for Web Developers: Johns Hopkins University
- Management: Infosec
- Church Administration: Human Resources: Duke University