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Results for "service improvement"
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interpersonal Communications
Google Cloud
Skills you'll gain: Kubernetes, Identity and Access Management, Cloud-Native Computing, Google Cloud Platform, CI/CD, Containerization, Application Deployment, Cloud Management, Scalability, Cloud Computing, Cloud Infrastructure, Load Balancing, Continuous Integration, DevOps, Continuous Delivery, YAML, Data Storage, Cloud Applications, Application Performance Management, Authorization (Computing)
Johns Hopkins University
Skills you'll gain: Solution Design, Patient Flow, Continuous Quality Improvement (CQI), Patient Safety, Creative Problem-Solving, Creative Thinking, Innovation, Brainstorming, Problem Management, User Centered Design, Collaboration, Empathy
Rutgers the State University of New Jersey
Skills you'll gain: Health Care Administration, Governance, Business Process, Business Process Management, Quality Improvement, Health Systems, Process Improvement, Continuous Quality Improvement (CQI), Process Design, Patient Flow, Data Collection, Health Information Management and Medical Records, Electronic Medical Record, Care Coordination, Presentations, Health Care, Healthcare Industry Knowledge, Patient Coordination, Data Quality, Patient Safety
University at Buffalo
Skills you'll gain: Blockchain, Emerging Technologies, Distributed Computing, Cloud Platforms, Microsoft Azure, FinTech, Cloud Computing Architecture, Interoperability, Cryptography, Scalability, Data Storage, Information Privacy
University of Pennsylvania
Skills you'll gain: Generative AI, Data Ethics, HR Tech, Data Governance, Big Data, Machine Learning, Data Security, Governance, Business Strategy, Human Resources, Organizational Strategy, Credit Risk, Business Transformation, Risk Management, Tensorflow, Personalized Service, Digital Transformation, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
- Status: Free
Eindhoven University of Technology
Skills you'll gain: Business Process, Process Analysis, Process Improvement, Business Process Management, Data Mining, Business Process Modeling, Process Optimization, Operational Analysis, Performance Analysis, Data Analysis, Real Time Data, Data Science, Verification And Validation
University of Alberta
Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Backlogs, Software Quality Assurance, Agile Methodology, User Story, Debugging, Issue Tracking, Usability Testing, Application Performance Management, Usability, Constructive Feedback, User Research, Meeting Facilitation
University at Buffalo
Skills you'll gain: Model Based Systems Engineering, Systems Engineering, Product Lifecycle Management, Intrusion Detection and Prevention, Security Controls, Performance Measurement, Anomaly Detection, Machine Controls, Incident Response, Digital Transformation, Vulnerability Assessments, Software Development Life Cycle, Product Engineering, Cybersecurity, Supply Chain Management, Manufacturing Processes, Supply Chain Planning, Data Sharing, Manufacturing Operations, Constructive Feedback
Multiple educators
Skills you'll gain: Apache Airflow, Data Modeling, Data Pipelines, Data Storage, Data Architecture, Data Transformation, Requirements Analysis, Data Processing, Data Warehousing, Query Languages, Apache Hadoop, Extract, Transform, Load, Data Lakes, Amazon Web Services, File Systems, Data Infrastructure, Database Systems, Data Integration, AWS Kinesis, Infrastructure as Code (IaC)
Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Infrastructure As A Service (IaaS), Virtual Machines, Cloud Computing Architecture, Cloud Computing, Cloud Storage, Virtual Private Networks (VPN), Computer Networking, Firewall, Command-Line Interface
In summary, here are 10 of our most popular service improvement courses
- CVS Health Retail Customer Service: CVS Health
- Architecting with Google Kubernetes Engine: Google Cloud
- Planning a Patient Safety or Quality Improvement Project (Patient Safety III): Johns Hopkins University
- Healthcare Organization Operations: Rutgers the State University of New Jersey
- Blockchain Platforms: University at Buffalo
- AI For Business: University of Pennsylvania
- Preparing for Your Call Center Customer Service Role: CVS Health
- Process Mining: Data science in Action: Eindhoven University of Technology
- Reviews & Metrics for Software Improvements: University of Alberta
- Digital Manufacturing & Design Technology: University at Buffalo