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Results for "customer support automation"
Macquarie University
Skills you'll gain: Microsoft Excel, Dashboard, Spreadsheet Software, Excel Formulas, Data Analysis Expressions (DAX), Consolidation, Business Reporting, Data Management, Automation
Skills you'll gain: Quality Management, Project Closure, Project Management, Continuous Improvement Process, Project Controls, Quality Monitoring, Team Management, Project Risk Management, Data-Driven Decision-Making, Project Documentation, Stakeholder Communications, Technical Communication, Meeting Facilitation, Communication
Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Success Management, Order Management, Sales Management, Salesforce, Sales Support, Dashboard, Sales, Sales Development, Customer Relationship Management (CRM) Software, Sales Operations, Lead Generation, Request For Quotation (RFQ), Customer Relationship Management, Product Knowledge, B2B Sales, Campaign Management, Data Visualization, Sales Training
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, OpenAI, Artificial Intelligence, Personalized Service, Data Ethics, Expense Management, Artificial Intelligence and Machine Learning (AI/ML), Creative Thinking, Productivity Software, Creativity, Digital Transformation, Business Process Automation, Expense Reports, Innovation, Natural Language Processing, Law, Regulation, and Compliance, Test Case, Scenario Testing, Information Privacy
Skills you'll gain: User Experience Design, User Story, Ideation, Usability, Web Content Accessibility Guidelines, User Research, Design Thinking, Human Centered Design, Competitive Analysis, Persona Development
Coursera Project Network
Skills you'll gain: Google Cloud Platform, Text Mining, Application Programming Interface (API), Generative AI, Natural Language Processing, Artificial Intelligence, Data Processing, Cloud Computing
Skills you'll gain: Cloud Computing Architecture, Cloud Services, Cybersecurity, Computing Platforms, Hardware Troubleshooting, Computer Hardware, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Peripheral Devices, Cloud Platforms, Encryption, Data Storage, Cyber Attacks, Software Development Life Cycle, Networking Hardware, Application Development, Information Technology, Cloud Computing, Databases
Coursera Project Network
Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Data Analysis, PySpark, Data Cleansing, Data Import/Export, Data Transformation, Apache Spark, Decision Tree Learning, Predictive Modeling, Predictive Analytics, Business Analytics, Application Deployment, Machine Learning
Vanderbilt University
Skills you'll gain: Data Storytelling, ChatGPT, Excel Macros, Excel Formulas, Microsoft Excel, Data Visualization, Data Analysis, Presentations, Generative AI, Artificial Intelligence, Data Cleansing, Data Import/Export, Data Integration, Productivity Software, Data Transformation, Data Validation, Exploratory Data Analysis, Creative Thinking, Creativity, Natural Language Processing
Skills you'll gain: NoSQL, Data Warehousing, SQL, Apache Hadoop, Extract, Transform, Load, Apache Airflow, Data Security, Linux Commands, Data Migration, Database Design, Data Governance, MySQL, Apache Spark, Data Pipelines, Apache Kafka, Database Management, Bash (Scripting Language), Shell Script, Database Architecture and Administration, Cloud Storage
Google
Skills you'll gain: Systems Administration, IT Security Architecture, Remote Access Systems, IT Infrastructure, Hardening, Network Troubleshooting, OSI Models, Computer Networking, Routing Protocols, Desktop Support, Application Security, Security Strategy, Server Administration, Technical Support, Lightweight Directory Access Protocols, Microsoft Windows, File Systems, Computer Hardware, Software Installation, Help Desk Support
Skills you'll gain: Puppet (Configuration Management Tool), CI/CD, Containerization, Infrastructure as Code (IaC), Docker (Software), Continuous Deployment, Continuous Integration, Kubernetes, Cloud Computing, DevOps, Infrastructure As A Service (IaaS), Cloud Services, Configuration Management, Continuous Monitoring, Scalability, Virtual Machines, Public Key Infrastructure, Automation, Regression Testing
In summary, here are 10 of our most popular customer support automation courses
- Excel Skills for Business: Intermediate I:Â Macquarie University
- Project Execution: Running the Project:Â Google
- Salesforce Sales Operations:Â Salesforce
- Prompt Engineering for Law:Â Vanderbilt University
- Start the UX Design Process: Empathize, Define, and Ideate:Â Google
- Generative AI with Vertex AI: Build a customer chatbot:Â Coursera Project Network
- Information Technology (IT) and Cloud Fundamentals:Â IBM
- Machine Learning with PySpark: Customer Churn Analysis:Â Coursera Project Network
- ChatGPT + Excel: AI-Enhanced Data Analysis & Insight:Â Vanderbilt University
- IBM Data Architect:Â IBM