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Results for "customer support automation"
University of Pennsylvania
Skills you'll gain: People Analytics, Data-Driven Decision-Making, Business Analytics, Descriptive Analytics, Business Intelligence, Human Resource Strategy, Financial Data, Marketing Analytics, Analytics, Talent Management, Financial Analysis, Predictive Analytics, Human Resources Management and Planning, Peer Review, Business Analysis, Financial Statement Analysis, Financial Forecasting, Customer Insights, Workforce Planning, Demand Planning
Rutgers the State University of New Jersey
Skills you'll gain: Warehouse Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics, Warehouse Operations, Logistics, Transportation Operations, General Shipping and Receiving, Supply Chain Management, Supply Chain, Customer Service, Cost Management
Skills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Lightweight Directory Access Protocols, Active Directory, Disaster Recovery, Server Administration, Linux Administration, Cloud Computing, Servers, Windows Servers, Network Infrastructure, Data Storage, Virtualization, User Accounts
Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Peripheral Devices, System Configuration, Desktop Support, Technical Support, Disaster Recovery, Hardware Architecture, System Support, Networking Hardware, Operating Systems, Software Installation, Microsoft Windows, Information Technology, Linux Administration, USB, Computer Networking, Mac OS, Display Devices, Data Storage
- Status: Free
Coursera Instructor Network
Skills you'll gain: Generative AI, Personalized Service, Customer Service, ChatGPT, Customer Engagement, Customer Insights, Customer Communications Management, Service Improvement, Business Ethics, Natural Language Processing, Operational Efficiency, Machine Learning
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interpersonal Communications
Skills you'll gain: Bash (Scripting Language), Linux Commands, Linux, File Management, Unix Commands, Command-Line Interface, IT Automation, Scripting, Operating Systems, Development Testing, OS Process Management, Unit Testing, Automation, Python Programming, Test Driven Development (TDD), Debugging, Development Environment
University of Virginia
Skills you'll gain: New Product Development, Product Management, Agile Product Development, Innovation, Product Improvement, Ideation, Product Lifecycle Management, Customer Insights, Design and Product, Product Roadmaps, Product Design, Stakeholder Engagement, Customer Engagement, Data-Driven Decision-Making, Web Analytics, Product Testing, Business Modeling
Skills you'll gain: Data Pipelines, Dataflow, Google Cloud Platform, Real Time Data, Data Lakes, Data Storage, MLOps (Machine Learning Operations), Data Analysis, Dashboard, Data Warehousing, Data Processing, Extract, Transform, Load, Data Infrastructure, Cloud Storage, Big Data, Tensorflow, Unstructured Data, Data Management, Data Integration, Data Visualization Software
Skills you'll gain: Data Pipelines, Dataflow, Google Cloud Platform, Real Time Data, Data Lakes, MLOps (Machine Learning Operations), Dashboard, Data Warehousing, Extract, Transform, Load, Data Infrastructure, Cloud Storage, Big Data, Tensorflow, Unstructured Data, Data Integration, Data Processing, Data Visualization Software, Apache Hadoop, Apache Spark, Cloud Computing
Skills you'll gain: Stakeholder Engagement, Software Development Life Cycle, Agile Software Development, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Kanban Principles, Project Schedules, Development Environment, Project Management Institute (PMI) Methodology, Information Technology, Sprint Retrospectives, Interviewing Skills, Project Management
Macquarie University
Skills you'll gain: Microsoft Excel, Dashboard, Spreadsheet Software, Excel Formulas, Data Analysis Expressions (DAX), Consolidation, Business Reporting, Data Management, Automation
In summary, here are 10 of our most popular customer support automation courses
- Business Analytics:Â University of Pennsylvania
- Supply Chain Logistics:Â Rutgers the State University of New Jersey
- System Administration and IT Infrastructure Services:Â Google
- Introduction to Hardware and Operating Systems:Â IBM
- GenAI for Customer Service Representatives:Â Coursera Instructor Network
- CVS Health Retail Customer Service:Â CVS Health
- Using Python to Interact with the Operating System:Â Google
- Digital Product Management: Modern Fundamentals:Â University of Virginia
- Preparing for Google Cloud Certification: Cloud Data Engineer:Â Google Cloud
- Data Engineering, Big Data, and Machine Learning on GCP:Â Google Cloud