Skills you'll gain: Market Dynamics, Economics, Market Analysis, Market Opportunities, Consumer Behaviour, Market Trend, Network Analysis, Business Modeling, Entrepreneurship, Competitive Analysis, Strategic Thinking, E-Commerce, Business Strategies

Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting

Skills you'll gain: Infographics, Data Presentation, Presentations, Data Visualization, Corporate Communications, Data Storytelling, Storytelling, Marketing Collateral, Company, Product, and Service Knowledge, Strategic Communication, Graphic and Visual Design

Skills you'll gain: Call Center Experience, Customer Analysis, Customer Insights, Customer Relationship Management, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation

Skills you'll gain: Market Dynamics, Competitive Analysis, Market Trend, Trend Analysis, Market Analysis, Business Economics, Strategic Marketing, Market Research, Business Strategy, Benchmarking

Skills you'll gain: Amazon Web Services, Public Cloud, Cloud Computing, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Cloud Platforms, Cloud Services, Cloud Infrastructure, Cloud Security, Amazon S3, Data Storage, Artificial Intelligence and Machine Learning (AI/ML), Scalability

Skills you'll gain: Salesforce, Customer Relationship Management, Salesforce Development, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer Data Management, Business Ethics, Automation, Data-Driven Decision-Making, Generative AI, Data Integration, Predictive Modeling

Skills you'll gain: Lean Six Sigma, Process Improvement, Quality Improvement, Continuous Improvement Process, Lean Methodologies, Process Analysis, Quality Management, Waste Minimization, Analysis, Benchmarking, Project Management, Stakeholder Management, Root Cause Analysis

Skills you'll gain: Management Consulting, Consulting, Business Consulting, Estimation, Operational Analysis, Performance Analysis, Analysis, Competitive Analysis, Business Analysis, Interviewing Skills, Consultative Approaches, Business Strategy, Business Planning, Management Accounting, Key Performance Indicators (KPIs), Benchmarking, Business Management, Complex Problem Solving, Prioritization

Skills you'll gain: Innovation, Product Lifecycle Management, New Product Development, Design Thinking, Product Development, Product Management, Business Modeling, Product Strategy, Product Marketing, Key Performance Indicators (KPIs), Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Business Metrics, Customer Analysis, Business Strategy, Persona Development, Lean Methodologies

Skills you'll gain: Process Mapping, Business Operations, Business Process, Operations Management, Process Improvement, Operational Efficiency, Technology Strategies, Growth Strategies, Customer Service, Business Strategy, Competitive Analysis

Skills you'll gain: Generative AI, Team Oriented, Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Customer Communications Management, Business Ethics, Compliance Training, Information Privacy