Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Explore the CRM Course Catalog
Coursera Project Network
Skills you'll gain: Canva (Software), Data Visualization, Data Presentation, Sales Presentations, Customer Relationship Management (CRM) Software, Workflow Management, Target Market, Market Analysis, Graphic and Visual Design, Content Creation, User Accounts
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Process Improvement
Coursera Project Network
Skills you'll gain: HubSpot CRM, Revenue Forecasting, Customer Relationship Management, Sales Management, Sales Pipelines, Sales Process, Customer Acquisition Management, Lead Generation
Skills you'll gain: Email Marketing, Target Audience, Data Storytelling, Social Media Marketing, Social Media Strategy, Content Creation, Search Engine Optimization, Order Fulfillment, Media Planning, Search Engine Marketing, Social Media Management, Marketing Analytics, Customer Retention, A/B Testing, Google Analytics, Customer Relationship Management, Digital Marketing, E-Commerce, Customer Engagement, Campaign Management
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Customer Relationship Management (CRM) Software, Data Visualization, Customer Support, Sales Management, Customer Service, Sales Strategy, Sales Process, Business Reporting, Data-Driven Decision-Making
Illinois Tech
Skills you'll gain: Global Marketing, Brand Management, Marketing, Strategic Marketing, Customer Relationship Management, Marketing Strategy and Techniques, Digital Marketing, Marketing Communications, Business Ethics, Social Media Marketing, Market Research, Value Propositions, New Product Development, Consumer Behaviour, Corporate Sustainability, Innovation
University of California, Irvine
Skills you'll gain: Salesforce, Customer Relationship Management (CRM) Software, Customer Relationship Management, Business Reporting, Stakeholder Engagement, Role-Based Access Control (RBAC), Sales Management, Customer Engagement, Cloud-Based Integration, Security Management, Marketing Automation, Stakeholder Communications, User Accounts, Identity and Access Management, Data Security
Salesforce
Skills you'll gain: Sales Development, Salesforce, Lead Generation, Sales Support, Sales Pipelines, Campaign Management, Sales Process, Sales Prospecting, Customer Relationship Management (CRM) Software, Workflow Management, Data Import/Export, Customer Data Management
- Status: Free
Erasmus University Rotterdam
Skills you'll gain: Innovation, New Product Development, Ideation, Brainstorming, Process Development, Design Thinking, Product Management, Diversity and Inclusion, Organizational Strategy, Team Management, Business Strategy, Leadership, Lean Methodologies, Strategic Decision-Making
Vanderbilt University
Skills you'll gain: Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Process Automation, Generative AI, Automation, Strategic Thinking, Business Transformation, Technology Strategies, Business Strategy, Strategic Decision-Making, Emerging Technologies, Innovation, Human Computer Interaction, Natural Language Processing
Coursera Project Network
Skills you'll gain: Billing & Invoicing, Inventory Management System, Accounting Software, Customer Relationship Management (CRM) Software, Sales Tax, Inventory Control, Small Business Accounting, Accounts Receivable, Payroll Systems, Cloud Security
- Status: Free
Coursera Instructor Network
Skills you'll gain: Product Lifecycle Management, Product Strategy, Product Management, Product Improvement, Business Strategies, Product Development, Technology Strategies, Project Implementation, Data Management, Change Management
In summary, here are 10 of our most popular crm courses
- Build Customizable Sales Presentation Graphics using Canva:Â Coursera Project Network
- Customer Support digital transformation with HubSpot:Â Coursera Project Network
- Crea tu primer embudo de conversión y CRM con HubSpot: Coursera Project Network
- Google Marketing Digital e E-Commerce:Â Google
- Reports, Dashboards, and Customer Success in Salesforce:Â Salesforce
- Marketing Strategy:Â Illinois Tech
- Salesforce Basics:Â University of California, Irvine
- Lead Management in Salesforce:Â Salesforce
- Innovation Management:Â Erasmus University Rotterdam
- Agentic AI and AI Agents: A Primer for Leaders:Â Vanderbilt University