• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • User Research

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "user research"

    • G

      Google

      Conduct UX Research and Test Early Concepts

      Skills you'll gain: UI/UX Research, Usability Testing, User Experience Design, Usability, Presentations, Design Research, Persona (User Experience), User Centered Design, Research Methodologies, Prototyping, Interviewing Skills, Figma (Design Software), Information Privacy, Personally Identifiable Information

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.7K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: [object Object]
      New AI skills
      G

      Google

      Google UX Design

      Skills you'll gain: Storyboarding, Wireframing, UI/UX Research, Responsive Web Design, User Experience Design, Design Thinking, User Research, Information Architecture, Figma (Design Software), Usability Testing, User Story, Web Design, Design Reviews, Usability, Presentations, Design Research, Persona (User Experience), Ideation, User Centered Design, Mockups

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      89K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: [object Object]
      AI skills
      M

      Microsoft

      Microsoft UX Design

      Skills you'll gain: Storyboarding, User Research, Information Architecture, User Experience Design, Design Thinking, Prototyping, Usability Testing, Persona (User Experience), Wireframing, Design Research, User Interface and User Experience (UI/UX) Design, Interaction Design, Web Content Accessibility Guidelines, Human Centered Design, Usability, User Interface (UI) Design, User Centered Design, Figma (Design Software), Design, Mockups

      4.6
      Rating, 4.6 out of 5 stars
      ·
      317 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • U

      University of Michigan

      User Experience Research and Design

      Skills you'll gain: UI/UX Research, Qualitative Research, User Experience Design, User Experience, Usability Testing, User Research, Prototyping, Wireframing, User Centered Design, Survey Creation, Sampling (Statistics), Design Research, Interaction Design, A/B Testing, Usability, Test Case, Design Thinking, Design, Human Computer Interaction, Research Methodologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • G

      Google

      Foundations of User Experience (UX) Design

      Skills you'll gain: UI/UX Research, Design Thinking, User Research, User Experience Design, User Centered Design, Usability, Persona (User Experience), Web Content Accessibility Guidelines, Prototyping, Wireframing, Sprint Planning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      71K reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Minnesota

      User Research and Design

      Skills you'll gain: UI/UX Research, User Research, User Experience, User Centered Design, Ideation, Qualitative Research, User Interface (UI) Design, User Story, Data Collection, Persona Development, Data Analysis, Interviewing Skills, People Analytics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      461 reviews

      Mixed · Course · 1 - 3 Months

    • Placeholder
      C

      Coursera Project Network

      Analyze User Research Data with Microsoft Forms

      Skills you'll gain: User Research, User Feedback, Employee Surveys, Business Research, Market Research, Customer Insights, Business Priorities, Goal Setting

      4.5
      Rating, 4.5 out of 5 stars
      ·
      44 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Placeholder
      Status: Free
      Free
      U

      University of London

      Understanding Research Methods

      Skills you'll gain: Research, Peer Review, Research Reports, Research Methodologies, Writing, Research Design, Timelines, Data Collection, Ethical Standards And Conduct

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8.2K reviews

      Mixed · Course · 1 - 4 Weeks

    • Placeholder
      I

      IE Business School

      Market Research and Consumer Behavior

      Skills you'll gain: Survey Creation, Market Research, Consumer Behaviour, Marketing, Research Design, Data Analysis, Marketing Strategy and Techniques, Marketing Psychology, Market Analysis, Research, Research Methodologies, Analysis, Experimentation, Customer Analysis, Focus Group, Business Marketing, Decision Making, Psychology

      4.4
      Rating, 4.4 out of 5 stars
      ·
      4.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Placeholder
      U

      University of Michigan

      Understanding User Needs

      Skills you'll gain: Qualitative Research, User Research, User Experience Design, User Centered Design, Research Methodologies, Needs Assessment, Interviewing Skills, Human Centered Design, Research, Data Collection

      4.7
      Rating, 4.7 out of 5 stars
      ·
      514 reviews

      Beginner · Course · 1 - 3 Months

    • Placeholder
      U

      University of Michigan

      UX Research at Scale: Surveys, Analytics, Online Testing

      Skills you'll gain: UI/UX Research, Survey Creation, Sampling (Statistics), A/B Testing, Qualitative Research, Usability Testing, Research Methodologies, Web Analytics and SEO, Data Collection, Research Design, Data Analysis

      4.3
      Rating, 4.3 out of 5 stars
      ·
      199 reviews

      Beginner · Course · 1 - 3 Months

    • Placeholder
      F

      Fractal Analytics

      Generative AI in User Research and Design Thinking

      Skills you'll gain: User Research, Design Thinking, Human Centered Design, Generative AI, Data Synthesis, Artificial Intelligence, User Experience, Persona (User Experience), User Flows, Customer Insights, Data-Driven Decision-Making, Strategic Thinking, Data Collection, Business Ethics, Ethical Standards And Conduct

      Beginner · Course · 1 - 4 Weeks

    Searches related to user research

    user research and design
    user research methods and practices
    analyze user research data with microsoft forms
    generative ai in user research and design thinking
    using google forms to analyze user research data
    user experience research and design
    user experience: research & prototyping
    1234…396

    In summary, here are 10 of our most popular user research courses

    • Conduct UX Research and Test Early Concepts: Google
    • Google UX Design: Google
    • Microsoft UX Design: Microsoft
    • User Experience Research and Design: University of Michigan
    • Foundations of User Experience (UX) Design: Google
    • User Research and Design: University of Minnesota
    • Analyze User Research Data with Microsoft Forms: Coursera Project Network
    • Understanding Research Methods: University of London
    • Market Research and Consumer Behavior: IE Business School
    • Understanding User Needs: University of Michigan

    Frequently Asked Questions about User Research

    User research is a systematic process of gathering insights and understanding user behaviors, needs, motivations, and preferences to inform the design and development of products, services, or experiences. It involves various research methods, such as interviews, surveys, observation, and usability testing, to collect qualitative and quantitative data directly from users. User research helps uncover user pain points, uncover usability issues, validate design decisions, and ensure that products or services meet user expectations and goals.‎

    To excel in user research, you need to develop the following skills:

    • Research Planning: Ability to plan and strategize user research activities, including defining research objectives, selecting appropriate methods, and creating research plans.
    • Interviewing and Questioning Techniques: Proficiency in conducting effective interviews and using appropriate questioning techniques to elicit valuable insights from users.
    • Observation and Ethnographic Research: Skills in observing and documenting user behavior, preferences, and interactions in natural or controlled settings.
    • Usability Testing: Familiarity with planning, conducting, and analyzing usability testing sessions to evaluate the usability of products or interfaces.
    • Data Analysis: Ability to analyze and synthesize qualitative and quantitative data collected during user research, uncover patterns, and derive meaningful insights.
    • Empathy and User-Centered Thinking: A mindset that emphasizes understanding and empathizing with users, putting their needs and perspectives at the center of the design process.
    • Communication and Presentation: Effective communication skills to articulate research findings, present insights, and provide actionable recommendations to stakeholders.
    • Critical Thinking: Ability to think critically and interpret research findings in the context of design goals and user needs.
    • Collaboration: Collaboration skills to work with cross-functional teams, designers, developers, and stakeholders to integrate research insights into the design process.
    • Research Ethics: Understanding of ethical considerations related to user research, such as informed consent, privacy, and confidentiality.‎

    With user research skills, you can pursue various job opportunities, including:

    • User Researcher
    • UX Researcher
    • Design Researcher
    • Usability Specialist
    • User Experience Analyst
    • Market Researcher
    • Product Manager
    • Information Architect
    • Interaction Designer
    • Customer Experience Strategist

    These roles involve conducting user research activities, analyzing and synthesizing research findings, providing insights and recommendations for design improvements, and collaborating with multidisciplinary teams to create user-centered products or services.‎

    User research is best suited for individuals who possess the following qualities:

    • Curiosity: A natural curiosity and desire to understand human behavior, motivations, and needs.
    • Empathy: Ability to empathize with users and put yourself in their shoes to gain deeper insights.
    • Analytical Thinking: Aptitude for analyzing data, identifying patterns, and deriving meaningful insights from research findings.
    • Detail-Oriented: Attention to detail to capture accurate and relevant information during research activities.
    • Strong Communication: Effective communication skills to interact with users, facilitate interviews, and present research findings to stakeholders.
    • Open-Mindedness: Willingness to embrace diverse perspectives and challenge assumptions to uncover deeper insights.
    • Adaptability: Ability to adapt research methods and approaches to different contexts and user groups.
    • Collaboration: Collaboration skills to work effectively with designers, developers, and stakeholders throughout the research process.
    • Patience: Recognizing that user research requires time and patience to gather accurate and valuable insights.
    • Ethical Considerations: Understanding the importance of ethical practices in user research, such as privacy, informed consent, and data protection.‎

    Several topics are related to user research that you can study to enhance your skills and knowledge, including:

    • Research Methods: Qualitative and quantitative research methods, including interviews, surveys, card sorting, and usability testing.
    • Data Analysis Techniques: Qualitative data analysis, thematic analysis, quantitative data analysis, and statistical analysis.
    • Research Planning and Strategy: Planning and conducting effective user research studies, defining research objectives, and creating research plans.
    • User-Centered Design: Principles and methodologies for designing products and experiences with a focus on user needs and goals.
    • Ethnographic Research: Observational research techniques, field studies, and ethnographic research methods.
    • Usability Testing: Planning and conducting usability testing sessions, analyzing and interpreting usability test results.
    • Human Factors and Ergonomics: Understanding the relationship between humans and technology, considering human capabilities, limitations, and user interface design.
    • Research Ethics: Ethical considerations in user research, including informed consent, privacy, and data protection.
    • Data Visualization: Techniques for visually representing research findings to enhance understanding and communication.
    • Presentation and Communication Skills: Effective communication of research findings to stakeholders, creating persuasive presentations, and storytelling with data

    Exploring these topics through online courses, academic programs, workshops, and practical projects will provide you with a solid foundation in user research methodologies, data analysis techniques, and the ability to uncover valuable insights to inform design decisions.‎

    Online User Research courses offer a convenient and flexible way to enhance your knowledge or learn new User Research skills. Choose from a wide range of User Research courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in User Research, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

    Other topics to explore

    Placeholder
    Arts and Humanities
    338 courses
    Placeholder
    Business
    1095 courses
    Placeholder
    Computer Science
    668 courses
    Placeholder
    Data Science
    425 courses
    Placeholder
    Information Technology
    145 courses
    Placeholder
    Health
    471 courses
    Placeholder
    Math and Logic
    70 courses
    Placeholder
    Personal Development
    137 courses
    Placeholder
    Physical Science and Engineering
    413 courses
    Placeholder
    Social Sciences
    401 courses
    Placeholder
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Education Articles
    • Career Development Resources
    • Career Aptitude Test

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Placeholder
    Placeholder
    Placeholder
    © 2025 Coursera Inc. All rights reserved.
    • Placeholder
    • Placeholder
    • Placeholder
    • Placeholder
    • Placeholder
    • Placeholder