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Explore the IT Support Course Catalog
Johns Hopkins University
Skills you'll gain: Personally Identifiable Information, Encryption, Health Information Management and Medical Records, Healthcare Industry Knowledge, Health Care Procedure and Regulation, Data Security, Cyber Attacks, Information Privacy, Regulatory Compliance, Cloud Computing, Cyber Security Policies, Patient Safety, End User Training and Support
Skills you'll gain: Network Security, Encryption, Cybersecurity, Security Awareness, Cyber Attacks, Security Management, Security Strategy, Threat Detection, Firewall, Wireless Networks, Technical Support, Malware Protection, Authentications, Multi-Factor Authentication, Authorization (Computing), Generative AI
Skills you'll gain: Peripheral Devices, Computer Hardware, Computer Systems, Operating Systems, Desktop Support, System Configuration, Microsoft Windows, Linux Administration, Hardware Troubleshooting, Networking Hardware, Data Storage, Information Technology, General Networking, Mac OS, Technical Support, File Systems, User Accounts
Microsoft
Skills you'll gain: Network Security, Network Protocols, TCP/IP, Cloud Computing, Firewall, Cloud Services, Cybersecurity, General Networking, Networking Hardware, Network Architecture, OSI Models, Microsoft Azure, Computer Networking, Network Infrastructure, Virtualization, Microsoft Servers
Google
Skills you'll gain: Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Artificial Intelligence, Data Ethics, Security Awareness, Business Workflow Analysis, Innovation, Automation, Workflow Management, Information Privacy, Human Computer Interaction, Content Creation, Natural Language Processing, Complex Problem Solving
Skills you'll gain: Cybersecurity, Application Security, Information Systems Security, Software Installation, System Configuration, Data Management, Security Controls, Computer Hardware, Data Security, Hardware Architecture, Data Storage, Information Technology Operations, Microsoft Windows, Firewall, Disaster Recovery, Encryption, Identity and Access Management
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support, Hardware Troubleshooting, System Support, Debugging, Microsoft Windows, System Monitoring, Mac OS, Unix, Computer Hardware, Network Monitoring, Generative AI, Operating Systems, Technical Communication
Google
Skills you'll gain: IT Security Architecture, Package and Software Management, IT Infrastructure, Network Troubleshooting, Systems Administration, Computer Networking, Infrastructure Security, Encryption, Data Security, Desktop Support, Network Security, Routing Protocols, TCP/IP, Lightweight Directory Access Protocols, Microsoft Windows, Technical Support, Active Directory, Software Installation, Computer Hardware, End User Training and Support
Skills you'll gain: Open Web Application Security Project (OWASP), Security Controls, Risk Management, Cybersecurity, Security Information and Event Management (SIEM), Incident Response, NIST 800-53, Cyber Security Policies, Cyber Risk, Safety Audits, Threat Detection, Compliance Auditing
Johns Hopkins University
Skills you'll gain: Patient Safety, Help Desk Support, System Support, Technical Support, Patient Education and Support, End User Training and Support, Health Care, Issue Tracking, Change Control, Network Troubleshooting, Disaster Recovery, Information Technology, Technical Documentation, General Networking, Telecommuting, Computer Networking
- Status: [object Object]
Skills you'll gain: Generative AI, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Product Roadmaps, ChatGPT, Product Planning, Commercialization, Product Strategy, Artificial Intelligence, Project Management Life Cycle, Data Ethics, OpenAI, Product Marketing, Stakeholder Management, Competitive Analysis, Artificial Intelligence and Machine Learning (AI/ML), Product Testing
In summary, here are 10 of our most popular it support courses
- Healthcare Data Security, Privacy, and Compliance: Johns Hopkins University
- IT Security: Defense against the digital dark arts : Google
- Introduction to Hardware and Operating Systems: IBM
- Introduction to Secure Networking: Microsoft
- Google AI Essentials: Google
- Essential Aspects of Software, Hardware, and Data Backup: Microsoft
- Customer Service Fundamentals: Knowledge Accelerators
- Technical Diagnostics and Troubleshooting Techniques: Microsoft
- IT-поддержка Google: Google
- Play It Safe: Manage Security Risks: Google